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To keep proper record of all amounts due to the hotel from guest, as well as any sundry accounts (employees’ account). Balance all subsidiary accounts receivable ledgers to the appropriate control account PRIMARY RESPONSIBILITIES: Ensure the accuracy of all charges and credits to the various accounts and that they are properly entered on a timely basis. Ensure that accounts, statements, and follow-up letters are mailed on a timely basis. Ensure that the necessary information regarding overdue a ...Read more about (AQUARIUM OF GUAM) - ACCOUNTING CLERKMore
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Primary responsibilities include assisting customers with inquiries regarding AOG programs, products, and services. ...Read more about (AQUARIUM OF GUAM) - SALES ASSOCIATEMore
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Primary responsibilities may include tasks such as feeding, watering, and caring for animals, administering medication and vaccinations, maintaining animal housing and equipment, and assisting with animal health checks and treatments. Minimum open water diver certification is required. ...Read more about (AQUARIUM OF GUAM) - ANIMAL HUSBANDRY ASSISTANTMore
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Primary responsibility is in water Guest safety. SeaTREK Divers are also responsible for support on in-water projects and animal husbandry. Minimum rescue diver certification is required. ...Read more about (AQUARIUM OF GUAM) - SEATREK SAFETY DIVERMore
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Develops designated program curriculum, methods, instructional materials, and techniques for assigned programs. Evaluates and assists in the development of educational goals, objectives, policies, and procedures including program content Coordinates, develops marketing materials, and manages the web content and advertising of education programs. ...Read more about (AQUARIUM OF GUAM) - EDUCATION COORDINATORMore
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Oversees and assists as needed, with the maintenance and repairs in the Aquarium LSS (Life Support System) and general facility pumping stations including work on pumps, compressors, valves, intake screens, and intake structures. Oversees and monitors control panel gauges, recording instruments, and computer systems to update and track plant equipment and machinery operations, and make needed adjustments or corrections. Removes old installs new equipment. Conducts regular rounds of the Aquar ...Read more about (AQUARIUM OF GUAM) - MERCHANICAL PLANT MAINTENANCE TECHMore
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The key leader responsible for overseeing all front office operations, ensuring exceptional guest service, efficient administrative processes, and seamless coordination between departments. Leads and inspires a team of front office staff to deliver memorable experiences that exceed guest expectations. Key Responsibilities: Provide strategic leadership and direction for all aspects of front office operations, including check-in/check-out procedures, guest services, concierge, reservations, and ...Read more about FRONT OFFICE MANAGERMore
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Responsible for overseeing the day-to-day operations of the property and ensuring the highest level of guest satisfaction. Act as a point of contact for guests and staff, handling inquiries, resolving issues, and maintaining a safe and welcoming environment. Primary Responsibilities: Supervise and coordinate hotel operations across the Front Office. Act as the primary point of contact for guests, handling check-ins, check-outs, and guest inquiries, and resolving any issues or concerns prompt ...Read more about DUTY MANAGERMore
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Oversees the daily operations of the front desk, ensuring efficient guest service and administrative support. To lead the team of front desk agents, providing guidance, training, and support to deliver exceptional customer service and uphold hotel standards. Primary Responsibilities: Supervise front desk staff, including assigning tasks, providing training, and monitoring performance to ensure smooth operations and excellent guest service. Assist with guest check-in and check-out procedures, ...Read more about FRONT DESK SUPERVISORMore
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First point of contact for guests, providing exceptional customer service and administrative support. Handling guest inquiries, check-ins, check-outs, and reservations, ensuring a smooth and efficient experience for all guests. Primary Responsibilities: Greet guests with a warm and friendly welcome upon arrival, providing information about hotel amenities, services, and local attractions. Assist guests with check-in and check-out procedures, ensuring accuracy in processing payments, issuing r ...Read more about FRONT DESK OFFICERMore
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To provide service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner. Handles all movement of luggage (temporary, long-term storage, lost baggage). Provides a prompt delivery of mails and messages. Organizes a prompt Taxi service and assist in airport transferring. Primary Responsibilities: Provides a high standard of service within the department and a high level of product knowledge of the hotel and the ...Read more about CONCIERGE OFFICERMore
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The Dusit Club Officer will participate actively in the Front Office activity for all the Club Rooms and Suites of the Hotel. His/her mission is to reach the best satisfaction from all the guests staying at the Dusit Club. ...Read more about DUSIT CLUB OFFICERMore
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Supervises directs and coordinates the activities of the Bell Service staffs in providing the proper, courteous manner to all Hotel guests. Ensure the smooth movement of all guest luggage to dispatch swiftly and accurately. Attend to guest calls/requests or complaints. Oversee the smooth flow of traffic at the main driveway and entrance of the hotel. Maintain a logbook record of follow-ups, guest requests and complaints and activities of Bell Service personnel. Primary Responsibilities: Ensur ...Read more about BELL CAPTAINMore
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To provide courteous and efficient Bell & Valet Service and maximum guest satisfaction to the standard required by the hotel. Fully conversant with all hotel activities and facilities. Greet, meet, welcome and escort guests and visitors. Unload cars and cabs for all arriving guests. Handle guest’s luggage both from arrival and departure. JOB REQUIREMENTS At least High Vocational diploma in any discipline. Minimum of 1 year in Front Office or Bell Service experience in a similar capacity. Abil ...Read more about BELL ATTENDANTMore
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Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes and hotel’s paging system. Records and transfers calls. Provide telephone services and information to guests. Provides all charges are allocated in accordance with the hotel credit policy. JOB REQUIREMENTS: At least High Vocational diploma in any relevant discipline Minimum of 1 year in Call Center, Customer Service experien ...Read more about COMMUNICATION AGENTMore
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The Guest Relations Manager reports directly to the Front Office Manager supervises the Guest Relations Officers. The Guest Relations Manager has the direct responsibility to ensure the full comfort of the guests during their stay. JOB REQUIREMENT Minimum education of Bachelor degree in Hotel Management or relevant degree. Minimum of 1 years in Reception or Guest Service experience Have good English communication skills both in written and spoken Pleasant with good communication and interperso ...Read more about GUEST RELATION OFFICERMore
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Responsible for creating a good impression by courteous and friendly reception. Ensuring that a first-class front-of-the-house guest greeting. Assisting guests with questions, giving direction when needed. Greet arriving and departing guests. Cooperate with the Front Desk to ensure check-in and check-out lines are properly handled. ...Read more about GREETERMore
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Responsible for creating a good impression by courteous and friendly reception. Ensuring that a first-class front-of-the-house guest greeting. Opening and closing car doors for guests and visitors and other guest services as calling for taxis. Greet arriving and departing guests. Cooperate with the Bell Man to unload the guest’s luggage. ...Read more about DOORMANMore
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Manage all reservation requests, changes, and cancellations in compliance with the hotel’s business strategy to meet the business goals and guest satisfaction. JOB REQUIREMENT: Minimum education of Bachelor degree in hotel management, Business Administration or relevant discipline. Minimum of 1 year in relevant experience in a similar capacity. Basic experience with OPMS and all related system and its day to day support. Good knowledge of Microsoft office programs. Enthusiastic and self-motivat ...Read more about RESERVATIONS AGENTMore
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Responsible for ensuring the safety of facility patrons by preventing and responding to emergencies. Supervises and ensures the daily operations of the swimming pool. JOB REQUIREMENT Degree in related fitness qualifications a plus. Knowledge of lifesaving methods and procedures, including first aid and standard resuscitation measures. Decision-making skills Have excellent English communication skills both in written and spoken Polite, Happy and personable individual that has genuine caring a ...Read more about POOL ATTENDANTMore
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Responsible for ensuring the safety and well-being of guests at hotel pool area. Maintaining constant watch of the pool, enforcing safety rules, and responding promptly to emergencies to prevent accidents and provide assistance as needed. Key Responsibilities: Monitor swimmers and pool activities to prevent accidents and ensure guest safety. Enforce pool rules and regulations to maintain a safe and enjoyable environment for all guests. Provide emergency response and first aid care as needed, ...Read more about LIFEGUARDMore
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Kids Club Attendant works closely with the Kids Club Supervisor in overseeing the daily operations of hotel Kids Club program and hotel activities by creating a fun and safe environment for attendees while under Kids Club’s supervision. primary responsibilities Oversees daily Kids Club operations and Recreation activity programs. Communicates and coordinates with Hotel Concierge/Front Desk for matters concerning Kids Club registration. Communicates with Food & Beverage department to coordinat ...Read more about KIDS CLUB ATTENDANTMore
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Supervise, monitor security officer to patrol the assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Act to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities. Primary responsibilities: Helps to manage the Security Department in concurrence with the Security Manager. Trains all security personnel in their areas of responsibility. Supervises all activities of security staff ...Read more about SECURITY SUPERVISORMore
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Assisting the Spa Manager to achieve a standard of excellence in spa services. Assign, supervise or carry out duties in the following areas of Guest care, Sales, Staff treatment scheduling, Health & safety, Maintenance, Staff management and development, Inventory control, Statistics reports, Marketing and promotion, Hotel liaison. ...Read more about SPA SUPERVISORMore
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To perform all massages, body treatments, as certified/trained to do so. To ensure the services are delivered in accordance with the spa’s standards. JOB REQUIREMENT: Good knowledge in various Spa treatment. Ability to communicate in English. At least 2 years of experience working in a 5 star environment. ...Read more about SPA THERAPISTMore