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GENERAL SUMMARY Participates and follows established Bank policies and department procedures. Under direct supervision, responsible for spreading financials, assisting officers in underwriting and analyzing various new loan originations, refinancing and extensions, annual reviews and any amendments or waivers as needed Commences with his/her developmental process by assisting senior account officers and collaborating with underwriting team members through preparing financial spreads, credit ana ...Read more about Credit Analysis OfficerMore
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GENERAL SUMMARY Participates and follows established Bank policies and department procedures. Under direct supervision, responsible for spreading financials, assisting officers in underwriting and analyzing various new loan originations, refinancing and extensions, annual reviews and any amendments or waivers as needed Commences with his/her developmental process by assisting senior account officers and collaborating with underwriting team members through preparing financial spreads, credit ana ...Read more about Credit Analysis OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Under the supervision of the SVP, Chief Audit Executive and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor will lead operational, compliance, lending and/or financial audits, of central operations departments, administrative departments, lending units, and other business unit activities of Cathay General Bancorp and its subsidiaries. The audits may also cover any functional or organizational activity, with emphasis on complex and higher risk areas. As an AVP ...Read more about AVP, Internal Audit SupervisorMore
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GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner. Respond to email inquiries p ...Read more about Client Service SpecialistMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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GENERAL SUMMARY Under some supervision and following established policies and department procedures, provide loan support to assigned Loan Officer(s), as well as the essential functions described below. ESSENTIAL FUNCTIONS Provide excellent customer service to the Bank’s loan and deposit clients. Work with external and internal customers to solve client issues. Track and follow up on obtaining current financial information from borrowers. Work closely with Loan Servicing, closing attorneys, a ...Read more about Loan AssistantMore
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GENERAL SUMMARY Analyze loans for credit quality and adherence to bank policy. May act as Examiner-In-Charge of assigned lending unit reviews and prepare comprehensive reports for distribution to management. Assist in the loan sampling process for lending unit reviews and in other departmental functions as necessary. ESSENTIAL FUNCTIONS Perform detailed loan file reviews of lending unit’s portfolios. The reviews evaluate loan credit quality, Risk Identification, Policy Compliance, Support ...Read more about AVP/VP, Loan Review OfficerMore
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GENERAL SUMMARY The Model Risk Analyst (MRA) is primarily responsible for supporting best-practice risk management functions with a specific emphasis on model risk management activities consistent with the Bank’s Model Governance Program. The position requires maintaining a data warehouse for all Cathay’s models and user developed applications UDAs, ensuring business processes related to models and are followed; documenting and presenting observations to the Model Risk Manager, tracking remedia ...Read more about Model Risk AnalystMore
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GENERAL SUMMARY The FVP of Model Risk Management (MRM) is part of Risk Management and is responsible for the Bank’s MRM Program. Must have a foundational understanding of model risk, credit risk, market risk, interest rate risk, pricing risk, market risk, and financial risk. The position requires owning and managing model risk management, ensuring business processes related to models are following applicable governance and policy requirements including, reviewing model risk and control process ...Read more about VP/FVP, Model Risk ManagerMore
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GENERAL SUMMARY The Senior IT Auditor is responsible for Information Technology (IT), Information Security (IS), and Integrated Audits as well as special projects under the direction of IT audit management. The Senior IT Auditor will assist Internal Audit management with project planning, execution, and reporting. ESSENTIAL FUNCTIONS Under the direction of IT Audit management, owns the execution of assigned key audit process areas (i.e., planning, testing, reporting and remediation testing acti ...Read more about Senior IT AuditorMore
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GENERAL SUMMARY The Business Continuity Officer is a member of the First Line of Defense responsible for coordinating enterprise resources, including appropriate Business Units and IT staff, to oversee the recovery work efforts of business functions, applications, and underlying infrastructure in support of a business disruption or declared disaster. The BCO is responsible for assisting Business Units in developing and maintaining individual department Business Continuity plans, including test e ...Read more about Business Continuity OfficerMore
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GENERAL SUMMARY The Vendor Management Risk Analyst is responsible for the ongoing monitoring of vendor relationships, coordinating and facilitating vendor risk assessments, conducting and performing due diligence/quality assurance reviews, assisting with the training of relationship managers and subject matter experts, coordinating and facilitating subject matter expert reviews of vendor due diligence material, maintaining the vendor, contract, and engagement inventories, analyzing and assessing ...Read more about Vendor Management Risk AnalystMore
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GENERAL SUMMARY Responsible for activity related to identifying, mitigating and preventing potential losses and/or suspected fraud for the deposit network. Assists with managing and performs the internal review and subsequent investigative actions within prescribed timelines related to criminal and fraudulent activities and determines loss mitigation or recovery actions. Responsible for investigating potential losses, incidents of ID Theft and potential Elder Abuse and creating documentation t ...Read more about AVP, Assistant Deposit Fraud ManagerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker I or IIMore
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Milpitas, CA 95035, USA ● San Jose, CA, USA ● Req #2544Tuesday, January 28, 2025GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the SRM who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. PM is expected to provide “best-in-class” service to these loan clients while following estab ...Read more about AVP/VP, Portfolio ManagerMore
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GENERAL SUMMARY The Third-Party Risk Management (TPRM) Specialist is responsible for evaluating and challenging risk assessments of third-party vendors and partners. This role has a crucial part in maintaining the organization’s risk management framework and ensuring compliance with regulatory requirements. ESSENTIAL FUNCTIONS Lead reviews on Third Party Vendors and thoroughly examine risk assessments. This involves a deep dive into the assessment methodology, data collection processes, and ...Read more about TPRM SpecialistMore
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GENERAL SUMMARY Under the direct supervision of the Branch Audit Manager, conducts branch audits at various branch offices to evaluate the effectiveness of the branch control environment and the quality of ongoing branch operations. Responsible for all phases of the audit cycle including planning, testing, issue remediation and reporting. A Senior Branch Auditor performs all duties in accordance with the International Standards for the Professional Practices of Internal Auditing. ESSENTIAL ...Read more about Senior Branch AuditorMore
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GENERAL SUMMARY This position is responsible for the execution of 2LOD governance and oversight of Information Technology Risk Management (ITRM) which includes IT and IS governance and strategy, IT operations, Information Security, Change and Configuration Management, overall enterprise Information Technology and Information Security governance, risk, and compliance (GRC) management, and regular reporting to the Bank's governance committees. This individual will work closely with the Technology ...Read more about AVP/VP, IT/IS Risk ManagementMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to s ...Read more about AVP/VP, Branch ManagerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Senior Wire Specialist will assist the Wire Operations Manager in handling daily operations workflow and branch support to maintain system integrity, compliance requirements, and client satisfaction. Responsible for following established policies and procedures regarding various fund transfer functions. ESSENTIAL FUNCTIONS Perform daily opening and end-of-day procedures on various wire systems. Prepare, input, verify, and release outgoing wires ensuring that proper investigat ...Read more about Senior Wire SpecialistMore