Job Search
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #507Monday, March 10, 2025Essential Job Functions: Respond to member inquiries through various channels (telephone, chat, e-banking) Account transactions: transfers; open and close accounts; account changes; correct errors. Respond to ATM and Debit card inquiries and servicing requests (limits, hot carding, etc.). Assist members with Home-Banking inquiries and servicing issues. Resolve service problems and complaints by determining root cause, selecting and explaining best solution, and following up to ensure resoluti ...Read more about Universal Service Center - Sales & Service AgentMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #506Monday, March 10, 2025Essential Job Functions: Review new loan documents for accuracy on a variety of consumer, indirect auto, mortgage, and commercial products; produce required paperwork ensuring correct loan terms and parameters prior to loading loans to core system; ensure all member and loan information correlates to loan request and determine whether documents are compliant with government regulations and credit union policies. Verify all loan stipulations and conditions, obtain any missing documentation, de ...Read more about Loan Funding - Loan FunderMore
-
1527 Main St, Tewksbury, MA 01876, USA ● Req #508Monday, March 10, 2025The Branch Manager drives performance, sales growth and positive member experiences by creating a member-centric culture as the primary manager of and mentor to branch employees. Ensure the branch operates in a safe and secure manner, including daily balancing and conforming with all security requirements. Core Responsibilities: Manage day-to-day operations and supervision of the branch including: Overseeing hiring/terminating/reviews, ensure employee development through regular coaching ...Read more about Branch Manager - Tewksbury BranchMore
-
470 Main St, Reading, MA 01867, USA ● Req #509Wednesday, March 5, 2025Partner with the Branch Manager and Assistant Branch Manager to run the day-to-day operations of a Metro branch office. Provide information about Metro’s products and services to new and existing members by providing information on Metro’s products and services. Participate in sales and service programs and contribute to branch goals by assisting and advising members in determining which products and services best meet their needs, open member accounts, and provide problem resolution. Core R ...Read more about Sales & Service Supervisor, Reading branchMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #505Thursday, February 27, 2025The Sales & Service Representative (SSR) assists in the daily operation of the branch including keyholder responsibilities to open/close the branch. The SSR serves as a financial consultant to new and existing Members by providing information about Metro’s products and services, assists and advises Members in determining which products and services best meet their needs, opens Member accounts and provides problem resolution. SSRs participate in sales and service programs and contribute to branc ...Read more about Sales & Service Representative Chelsea-Main BranchMore
-
50 Summit Dr, Burlington, MA 01803, USA ● Req #504Thursday, February 27, 2025The Sales & Service Representative (SSR) assists in the daily operation of the branch including keyholder responsibilities to open/close the branch. The SSR serves as a financial consultant to new and existing Members by providing information about Metro’s products and services, assists and advises Members in determining which products and services best meet their needs, opens Member accounts and provides problem resolution. SSRs participate in sales and service programs and contribute to branc ...Read more about Sales & Service Representative - Burlington BranchMore
-
215 S Broadway, Lawrence, MA 01843, USA ● Req #502Tuesday, February 25, 2025Provide float branch coverage for various job functions in both front-end member service and secondary back-end support services. Cover member needs across a variety of delivery channels, such as face to face, over the phone, and online. Guide members through a variety of financial transactions and provides new and existing Members with information about Metro’s offerings, provide banking assistance and advice in determining which products and services best meet member needs, open member acco ...Read more about Regional Member Specialist - bilingual, based in LawrenceMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #500Wednesday, February 19, 2025Essential Job Functions: Verify quality assurance of all member contact channels (telephone, chat, e-banking, etc.) by monitoring a number of defined engagements per agent per month per workgroup through a combination of live observation, recorded interactions, and review of processed account transactions and funded loans. Provide management with regular feedback and reporting for employee development and coaching. Assist with overall roll-up key performance indicator (“KPI”) monitoring and r ...Read more about Service Quality Assurance AnalystMore
-
470 Main St, Reading, MA 01867, USA ● Req #499Monday, February 10, 2025Core Responsibilities: Process a variety of transactions including check cashing, deposits/withdrawals, loan payments and payoffs, official checks and money orders, cash advances, etc. Balance work on a daily basis and stay within defined balancing guidelines. Provide information relative to Metro Credit Union policies and procedures to new and existing members. Perform needs assessment to determine the best financial solution or product for members. Verify all account opening requirements ha ...Read more about Sales & Service Representative - ReadingMore
-
Framingham, MA, USA ● Req #498Thursday, January 30, 2025Guide members through a variety of financial transactions and provides new and existing Members with information about Metro’s offerings, provide banking assistance and advice in determining which products and services best meet member needs, open member accounts, and provide problem resolution. Participate in sales initiatives and service programs to meet both branch and credit union goals. Core Responsibilities: Provide float coverage to assigned Region’s branches by assisting with day-to- ...Read more about Framingham Branch - Regional Member Service SpecialistMore
-
Guide members through a variety of financial transactions and provides new and existing Members with information about Metro’s offerings, provide banking assistance and advice in determining which products and services best meet member needs, open member accounts, and provide problem resolution. Participate in sales initiatives and service programs to meet both branch and credit union goals. Core Responsibilities: Provide float coverage to assigned Region’s branches by assisting with day-to- ...Read more about Regional Member Specialist - Lynn BranchMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #496Wednesday, January 22, 2025Join our dynamic Member Services Team! As a Sales & Service Agent, you are responsible for delivering quality service on a range of operations and products. You are the face of Metro, representing the Credit Union in a positive manner while processing transactions accurately and efficiently. You will be trained and have references/resources to meet service levels and operational metrics to comply with established policies and procedures. You will identify cross-selling opportunities, recommend ...Read more about Universal Service Center - Sales & Service AgentMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #481Wednesday, January 22, 2025Position Summary: As VP, Commercial Relationship Management, you’ll operate as the senior originations officer on the team. Contact and act as a relationship manager for the largest transactions, while providing advice and referrals to other team members. Essential Job Functions: Negotiate loan structure and pricing with borrowers and RM team, subject to credit approval authority. Originate loans, and ancillary commercial business to achieve targeted sales goals. Use credit traini ...Read more about VP, Commercial Relationship ManagementMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #493Wednesday, January 8, 2025Conduct in-depth quality analysis and underwriting for complex and larger business loans, both for existing relationships and new loan requests, particularly those that are more complex in nature or have a greater level of exposure. Perform comprehensive annual reviews for the existing commercial loan portfolio and prepare modification requests and any risk rating changes, as needed. Act as a mentor and resource to the junior members of the team. Recommend loans within the confines of Metro’s po ...Read more about Commercial Services - Senior Commercial Credit AnalystMore
-
200 Revere Beach Pkwy, Chelsea, MA 02150, USA ● Req #492Tuesday, January 7, 2025As a Sales & Service Agent, you are responsible for delivering quality service on a range of operations and products. You are the face of Metro, representing the Credit Union in a positive manner while processing transactions accurately and efficiently. You will be trained and have references/resources to meet service levels and operational metrics to comply with established policies and procedures. You will identify cross-selling opportunities, recommending appropriate products and services to ...Read more about Part- time openings: Sales & Service AgentMore