VP, Commercial Relationship Management

Incredible opportunity to lead Relationship Management in our dynamic, growing, successful Commercial Services team in the largest, state-chartered Credit Union in Massachusetts!

Reporting directly to the SVP, Senior Commercial Lender, you’ll manage an impressive, growing, and varied portfolio of commercial projects. With over $600M in commitments and a core transaction size of $8-$15M, you can lend your expertise to our exceptional portfolio to drive results. You can get a lot done here at Metro, readily see your impact, it’s an exciting time to join us.

Position Summary:   

As VP, Commercial Relationship Management, you’ll operate as the senior originations officer on the team. Contact and act as a relationship manager for the largest transactions, while providing advice and referrals to other team members.  

Essential Job Functions: 

• Negotiate loan structure and pricing with borrowers and RM team, subject to credit approval authority.
• Originate loans, and ancillary commercial business to achieve targeted sales goals.
• Use credit training to work with Metro credit analysts to prepare extensive written documentation necessary in the loan approval process.
• Call on members and prospects to generate or upsell share accounts.  Generate new business from assigned loan portfolio.
• Foster and maintain member relationships in managing assigned loan portfolio.  Stay in contact with assigned existing members to determine their business and personal financial needs.
• Coordinate loan renewal and loan review process for assigned portfolio.  Contact member-borrowers regarding maturing loans; negotiate renewal of loans with appropriate credit structure and pricing.
• Obtain annual financial statements and spearhead annual reviews, working with credit analysts.
• Make referrals, on ongoing basis, to the respective Metro departments: account openings to Retail; residential mortgages to Mortgage; business deposit and retail prospects to sales staff.
• Attend Chamber of Commerce, charitable and professional organization meetings to strengthen Metro brand in the commercial marketplace and develop new business.  Present to such organizations to further Metro brand identification.
• Work with assigned attorneys preparing and reviewing closing documentation.

Requirements:    

• Education and Experience  
• Bachelor’s degree and/or equivalent combination of education and work experience; MBA strongly preferred.
• Minimum 10 years’ experience as commercial relationship manager with demonstrated sales success strongly preferred.
• Extensive C&I contacts and recognized as expert in the market they serve Commercial and Industrial or Commercial Real Estate strongly preferred

• Skills/Knowledge/Certifications

• Exceptional relationship management skills with strong follow through and strong sales and closing skills.
• Superb communication skills, both verbal and written. Strong influencing skills, with ability to make internal and external presentations and manage meetings with financially sophisticated members.
• Demonstrated skills at balancing multiple projects at the same time and meeting deadlines.

• Ability to analyze and synthesize financial statements, business plans, environmental reporting and real estate appraisals. Adept at preparation of written memoranda.
• Proven PC skills, knowledge of Loan Vantage preferred. 

Work Environment:

• Position is eligible for Hybrid Work Agreement

Why Join our team:

• Base salary plus competitive bonus program
• Comprehensive Benefits:

- Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays

- Long-term Incentive Plan (annual allocation vests over three years)

- Four weeks paid vacation; 11 paid holidays

- 401(k) with matching plan & safe harbor plan – allowing every employee to save for retirement

- Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses

- Discounts on Pet Insurance

• Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
• Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
• Exceptional Learning & Development opportunities (classroom, on-the-job, and mentoring) 
• Stable and growing organization

About Metro Credit Union: Established in 1926, Metro has grown to be the largest state-chartered Credit Union in Massachusetts with 18 branches, 220,000 Members and $3.4B in assets. Our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our local communities. We are a high performing, financially sound, not-for-profit, financial cooperative, owned by and operated for our Members. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people's lives.