Digital Operations Associate

The Digital Operations Associate will support the Director, Digital Operations in coordinating the flow of metadata and assets to major online retailers for S&S distribution clients. They will have an interest in both the print and digital world, as this position will be responsible for:

• Managing day to day operational relationships with existing eBook & print on demand accounts
• Leading onboarding efforts related to eBooks and print on demand titles for new distribution clients and provide ongoing support once they are live.
• Troubleshooting online retailer corrections issues
• Working closely with our content distribution provider to manage Simon & Schuster’s ONIX and asset feeds
• Acting as the liaison between Client Services, Sales, IT, and all Simon & Schuster international offices to troubleshoot/coordinate metadata and other operational initiatives
• Assisting on special projects as needed

Candidate Requirements:

• One year work experience is preferred.
• Detail oriented with strong interpersonal & computer skills
• Ability to multi-task & handle a diverse range of issues
• Strong Microsoft Excel skills required
• IBM Cognos and basic SQL a plus; BA/BS required.
• The ideal candidate is naturally inquisitive, a problem solver and develops the ability to work independently.