Manager, Monitoring, Evaluation, & Learning

What is the opportunity?

Reporting directly to Water Mission’s Country Director in Honduras with dotted line reports to the Monitoring, Evaluation, and Learning (MEL) team in Charleston, SC, USA, the Monitoring, Evaluation, and Learning (MEL) Manager will be responsible for designing, managing, and implementing Water Mission’s MEL program in Honduras. The MEL Manager will manage activities to ensure that Water Mission Honduras achieves intended program results through strong oversight and management of performance and impact measurement and learning activities. This full-time position is based in El Progreso, Yoro, and includes regular travel to Water Mission’s programs in San Juan, and Tocoa with significant and frequent duties in Tocoa.

As a key leader in Water Mission, the MEL Manager is responsible for leading staff in developing a biblical worldview culture that leads to God-honoring excellence in all work and reinforces the following: providing accurate data, empowering staff to have the skills and mindset needed to acknowledge mistakes or problems as opportunities to find appropriate solutions, and empowering staff to consistently work for excellence in solutions that are consistent with Water Mission’s mission, vision, values, and standards.

The position will supervise a growing team of Monitoring and Evaluation Officers and contractors located in any of the organization’s areas of operations.

The MEL Manager will be responsible for:

General Responsibilities:

• Maintain a strong Christian witness and model servant leadership to colleagues, partners, the communities we serve, and the public. 
• Engage and participate in prayer before and after team meetings. 

• Lead and participate in biblically-based staff devotions and meetings.
• Alignment with Water Mission's Statement of Faith and core values of Love, Excellence, and Integrity.
• Impeccable level of integrity in handling funds in an accountable and transparent manner.

Program Monitoring and Evaluation System Design: 

• Assist Water Mission in establishing performance measures, collecting performance information, planning, and implementing evaluation programs assigned. 

• Manage the development of performance monitoring and impact management systems for Water Mission’s projects in Honduras, including the development and validation of program impact strategy, logical frameworks, measurement indicators, and data collection tools.
• Provide input into the design, implementation, and dissemination of evaluations, special studies, and assessments.
• Manage the creation and review of global and country-level monitoring, evaluation, research, and learning budgets to provide adequate financial resources for evaluations, special studies, and assessments. 

Data Collection, Compliance, and Quality Assurance:

• Manage implementation of data flow activities for Water Mission’s projects in Honduras. 

• Supervise all data collection activities. Work closely with Water Mission’s Community Development Officers, Project Managers, and Engineering team to ensure timely and continuous collection of data using Water Missions data collection tools including Household and Restore Surveys.  
• Manage development and implementation of data flow improvements for the Water Mission program in Honduras that will ensure efficient data collection and reporting and support scalability.  
• Ensure data quality through data verification procedures, including routine data quality audits, and work with various teams to resolve discrepancies and improve processes. 
• Develop and implement training on data collection, storage, quality assurance, and retrieval processes, as needed. 

Data Analysis & Visualization:

• Support activities to transform quantitative and qualitative data sets into compelling reports and visuals for different types of audiences. 

• Develop and implement plans, methods, and tools for analyzing data. 
• Perform qualitative and quantitative data analysis as needed. 
• Monitor and respond to relevant data points from the MAP - Water Mission’s innovative Monitoring and Alerting Platform 
• Manage analytical reports to provide direct and real-time insights to inform the project design and implementation in Honduras. 
• Develop standard protocols, templates, infographics, and procedures to ensure data analysis and visualization needs are met. 

Data Reporting, Presentation, Learning, & Application:

• Implement strategies to improve Water Mission and the broader WASH sector's ability to use data to drive future program design, implementation, and decision making.  

• Regularly develop performance reports and share program outcomes and learnings with Water Mission’s International Programs team and all key stakeholders in Honduras (UNICEF, etc.) including reports, training, briefs, commentary, and visuals. 
• Facilitate reflection, learning, and adapting meetings regularly in the country.  
• Work closely with the communications team to help promote Water Mission’s content including reports, briefs, commentary, and visual data. 
• Cultivate strategic M&E relationships and alliances with partners and represent Water Mission’s M&E, data analysis, and visualization activities in public and professional circles through meetings, conferences, and presentations. 
• Commitment to ending the global water crisis.
• Excellent relationship and conflict resolution skills. 
• Other duties as assigned. 

What is required?

Relationship and Alignment:

• Alignment with Water Mission’s Statement of Faith and core values of Love, Excellence, and Integrity.

Education Qualification and Experience:

• Master's degree in demography, statistics, mathematics, public health, environmental health, or similar related field. Significant practiced M&E experience will be considered in lieu of a Master's degree.
• At least 3-5 years of experience designing, managing, and implementing program monitoring and evaluation activities including:
  • Theory of change and M&E framework.
  • Community needs, baseline, endline, and data quality assessments.
  • Quantitative, qualitative, and mixed methods research & evaluation studies.
  • Surveys, focus group discussions, observational data collection tools.
  • Learning and adapting processes and mechanisms.
• At least 2 years leading an external and/or internal team on a project/program

Skills & Abilities

• Domain expertise in data science, statistical analysis, and data visualization.
• Working knowledge of one or more data analysis and visualization libraries and packages used today, including PowerBi, R, Tableau, SQL Python, JavaScript, SPSS, Stata, MS Access.
• Excellent analytical skills and the ability to summarize disparate information in a clear and concise manner.
• Demonstrated ability to build consensus, solve problems, and work collaboratively and effectively with other leaders, volunteers, and employees at all levels.

• Ability to inspire, motivate, and mentor team members towards achieving departmental and organizational goals as well as in professional discipleship
• Experience navigating and resolving conflict that simultaneously honors dignity of team members and business success.
• Strong decision-making abilities with a strategic mindset.

• Ability to thrive in a highly fluid environment and respond to changing requests.
• Good written and verbal cross-cultural communication skills.
• Proficiency in spoken and written English is required (at least B2).
• Ability and willingness to travel in-country for up to 20 weeks per year. Most in-country trips require riding in long car rides on rough terrain and standing for extended periods of time in hot weather.

• Must demonstrate legal and unrestricted authorization to work in Honduras without sponsorship.