Human Resources Assistant

What does a Human Resources Assistant at Swire – Coca Cola do? 

The Human Resources Assistant provides personalized assistance to employees with general-HR related questions, with a focus on ensuring employees receive accurate and timely help. They also support company-wide HR administrative tasks, including unemployment claims, random drug testing, HRIS employee data integrity, and other similar needs. 

Responsibilities:

• Triages phone calls to the Employee Services line, ensuring employees receive the help they need quickly
• Monitors the HR team inbox, directing emails to the appropriate individuals to ensure properly and timely responses
• Greets visitors to the Employee Services area
• Maintains all employee personnel files, medical files, and other similar documentation
• Manages daily mail for the HR team
• Provides administrative support to other HR teams
• Assists with special projects within the HR team 

Requirements:

• High School Diploma or GED

• Experience in an office environment
• Ability to provide excellent customer service at all times

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