Pro Shop Stringer

Pro Shop 

Position Responsibilities 

• Provide proper support to custom fit each individual student’s Tennis needs 

• Stay up-to-date on all the latest stringing technology 

• Familiar with all type of string, string patterns, and racquets.  

• Works with manufacturers on having the latest equipment 

• Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise. 

• Work daily alongside today’s top professionals and junior players 

• Maintain floor standards, customer service standards and utilizes selling skills. 

• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction. 

• Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques. 

• Provide excellent service consistent with the academy’s core service standards and brand attributes. 

• Maintain a clean and organized selling area, replenishes stock as needed. 

• Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms). 

•  Suggest items and quantities for re-order. 

• Ability to assist with inventory and receiving product  

• Adhering to all company policies, procedures and business ethic codes 

• Other duties as assigned  

Knowledge, Skills and Abilities 

• A strong basic understanding of all tennis related retail products required 

• Ability to string/service large quantity of racquets daily 

• History of working in a tennis specific environment 

• Retail cash handling experience 

• Excellent customer service skills 

• Strong interpersonal skills to deal with business contacts 

• Professional appearance and demeanor 

• Effective communication skills, both written and oral 

• Desire to work collaboratively with colleagues  

• Excellent written and verbal communication skills 

Preferred Skill 

• Multi-lingual 

• USRSA; Certified Stringer (CS) 

• Master Racquet Technician (MRT)  

Physical Demands and Work Environment 

• Ability to lift, move, push and pull equipment or boxes in excess of40lbs.  

• Ability to stand for long hours  

• Should be able to handle outdoor temperatures for a reasonable period of time. 

• Must be able to move around campus which includes gym, turf, fields, etc. 

• Ability to work flexible hours to include nights, weekends and holidays is required