Assistant Residential Mentor

The Assistant Residential Mentor will be responsible for monitoring the day-to-day routines and schedules of our student-athletes and camp participants in the residence halls and promoting a safe, secure, and healthy environment for their development. This person will work across different dorms and floors to fill in on days that Residential Mentors are off duty.

Position Responsibilities

• Serve as a responsible, adult presence, providing guidance and support in the residence halls for staff and student-athletes
• Assist enforcement of policies and procedures ensuring that the student-athlete code of conduct is being maintained
• Escalate student and parent concerns, ensuring that the appropriate staff members are aware of the conditions in the dorm
• Promote a positive healthy environment for the student-athletes
• Maintain the residential hall, including room checks and head count
• Be aware of student-athletes’ daily schedules
• Assist leadership with various projects
• Design and implement residence hall programming as needed
• Adhere to all company policies, procedures, and business ethic codes
• Other duties as assigned

Operations

• Monitor students in dorms and throughout campus, including wake up and curfew times
• Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
• Coordinate with safety and security staff to ensure the security of students and residence halls
• Assist with housing process including check in/out, early arrivals and opening/closing of residence halls
• Attend and contribute to department meetings
• Attend and contribute to general planning for Academy and summer camp programs

Communication

• Communicate and follow up on conduct expectations of all student-athletes
• Communicate and enforce appropriate disciplinary actions for violations
• Collaborate and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
• Collaborate with departments including sports, academics, health services for student-athlete’s development
• Communicate openly and regularly with students and parents/guardians
• Take detailed notes and communicate areas of note or concern effectively with the primary mentor and other Student Life leadership.

Required Knowledge, Skills and Abilities

• Bachelor’s degree or equivalent experience in Education, Child Psychology or related area
• Must possess good judgment and sensitivity relating to students of various backgrounds
• Ability to handle challenging situations professionally and with sensitivity
• Excellent written and verbal communication skills
• Excellent guest service skills
• Highly organized with the ability to juggle and prioritize multiple projects effectively
• Ability to multitask in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Skills

• Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
• Experience in education, sports or related area
• Experience as a collegiate athlete
• Experience with residential life in a boarding school environment and/or summer camps
• Experience with working with students grades 6 to 12
• Experience in counseling, crisis response, and mediation
• Experience in a high-pressure, academic/performance setting
• First Aid and CPR Certification
• Proficient with computers and computer systems
• Bilingual

Physical Demands and Work Environment 

• Ability to work flexible hours to include nights, weekends and holidays is required
• Must be able to move around campus which includes gym, turf, fields, stairs, etc.
• This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational