Assistant Residential Mentor

About IMG Academy
Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

• Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Assistant Residential Mentor will be responsible for monitoring the day-to-day routines and schedules of our student-athletes and camp participants in the residence halls and promoting a safe, secure, and healthy environment for their development. This person will work across different dorms and floors to fill in on days that Residential Mentors are off duty.

Position Responsibilities

• Serve as a responsible, adult presence, providing guidance and support in the residence halls for staff and student-athletes
• Assist enforcement of policies and procedures ensuring that the student-athlete code of conduct is being maintained
• Escalate student and parent concerns, ensuring that the appropriate staff members are aware of the conditions in the dorm
• Promote a positive healthy environment for the student-athletes
• Maintain the residential hall, including room checks and head count
• Be aware of student-athletes’ daily schedules
• Assist leadership with various projects
• Design and implement residence hall programming as needed
• Adhere to all company policies, procedures, and business ethic codes
• Other duties as assigned

Operations

• Monitor students in dorms and throughout campus, including wake up and curfew times
• Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
• Coordinate with safety and security staff to ensure the security of students and residence halls
• Assist with housing process including check in/out, early arrivals and opening/closing of residence halls
• Attend and contribute to department meetings
• Attend and contribute to general planning for Academy and summer camp programs

Communication

• Communicate and follow up on conduct expectations of all student-athletes
• Communicate and enforce appropriate disciplinary actions for violations
• Collaborate and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
• Collaborate with departments including sports, academics, health services for student-athlete’s development
• Communicate openly and regularly with students and parents/guardians
• Take detailed notes and communicate areas of note or concern effectively with the primary mentor and other Student Life leadership.

Required Knowledge, Skills and Abilities

• Bachelor’s degree or equivalent experience in Education, Child Psychology or related area
• Must possess good judgment and sensitivity relating to students of various backgrounds
• Ability to handle challenging situations professionally and with sensitivity
• Excellent written and verbal communication skills
• Excellent guest service skills
• Highly organized with the ability to juggle and prioritize multiple projects effectively
• Ability to multitask in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Skills

• Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
• Experience in education, sports or related area
• Experience as a collegiate athlete
• Experience with residential life in a boarding school environment and/or summer camps
• Experience with working with students grades 6 to 12
• Experience in counseling, crisis response, and mediation
• Experience in a high-pressure, academic/performance setting
• First Aid and CPR Certification
• Proficient with computers and computer systems
• Bilingual

Physical Demands and Work Environment 

• Ability to work flexible hours to include nights, weekends and holidays is required
• Must be able to move around campus which includes gym, turf, fields, stairs, etc.
• This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better: 

www.imgacademy.com

www.imgacademy.com/careers

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.