Applications Engineering Intern - Summer 2025

DMS’ Purpose:

We are creating a culture of service.  We empower others to grow, rise, and give back – accelerating positive change in the world. We lead with the heart to bring out the best in you – which brings out the best in us. We do well so we can do good.

Serve Others, Enrich Lives, Rise Together, and Give Back

Position Overview:

The Applications Engineering Intern will assist the Applications Engineering team in the management, integration, and support of IT applications and systems. This role provides an opportunity to gain hands-on experience in IT systems administration, application support, and technology project management.

Key Responsibilities:

• Application Support: Provide technical support for software applications, including troubleshooting issues, performing system updates, and assisting with user inquiries.
• System Integration: Assist with the integration of applications with existing IT systems, including configuring and testing interfaces and ensuring seamless data flow.
• Documentation: Help create and maintain technical documentation for applications, including user guides, installation procedures, and system configurations.
• Data Management: Support data management tasks, including data migration, validation, and reporting to ensure data accuracy and system integrity.
• Testing and Validation: Participate in the testing of new applications and system updates, including developing test cases, executing test plans, and documenting results.
• Project Assistance: Contribute to IT projects, such as application upgrades, system implementations, and process improvements, by tracking project progress and coordinating with stakeholders.
• Monitoring and Reporting: Assist in monitoring application performance, generating reports, and identifying areas for improvement in system efficiency and reliability.
• Customer Interaction: Work with internal users to understand their application needs, provide support, and gather feedback for system enhancements.

Qualifications:

• Education: Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.
• Technical Skills: Basic understanding of IT systems, application development, and software integration. Familiarity with scripting languages (e.g., Python, PowerShell) and database management is a plus.
• Problem-Solving: Strong problem-solving skills with the ability to analyze and resolve technical issues effectively.
• Communication Skills: Good written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Team Collaboration: Ability to work effectively as part of a team, collaborating with IT professionals, developers, and business users.
• Attention to Detail: Meticulous attention to detail in application support, system configuration, and documentation.
• Technical Proficiency: Familiarity with software tools and IT applications, such as ERP systems, CRM platforms, or IT management tools.
• Learning Orientation: A strong willingness to learn and adapt to new technologies and methodologies in IT.

Technical Skills:

• Familiar with Visual Studios to create/modify existing projects.  VB.NET 4.8 is current standard.  C# is a plus.
• Knowledge of Microsoft SQL.  Creating/modifying queries will be needed for many of the applications.
• Knowledge of Allen Bradley PLC’s is a plus
• Knowledge of creating dynamic reports using paginated reports (rdl) and Power BI is a plus.
• Knowledge of SCADA software a plus.  Open Automation Systems is our current standard.  Ignition is also a platform to be considered

What We Offer:

• Practical Experience: Gain hands-on experience in IT applications management, systems integration, and technology support.
• Mentorship: Receive guidance and support from experienced IT professionals and applications engineers.
• Networking: Build professional relationships with team members, IT staff, and other departments within the company.
• Professional Development: Access to training and development resources to enhance your IT skills and knowledge.
• Career Opportunities: High-performing interns may be considered for full-time opportunities within our IT or Applications Engineering teams upon graduation.

Traits/Values:

• Integrity – adhering to high ethical principles and professional standards.

• Trustworthiness – Being honest, dependable, and earning the confidence of others.
• Excellence – consistently being the best you can be.
• Responsible – being reliable and trustworthy.
• Accountability – being obligated and willing to accept responsibility for one’s actions.
• Dignity – behaving in accord with DMS basic principles.
• Respect – treating others as you would have them treat you.

Our Values:

Gratitude * Integrity * Fun * Teamwork * Excellence * Diversity &

Respect * Innovation * Commitment * Humility