Sales Advisor (Exchange Specialist)- Nalley Volkswagen

Join a Winning Team at Nalley Volkswagen, as a Sales Vehicle Exchange Specialist

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.  

Overview/Job Summary

A vehicle exchange salesperson, also called a "vehicle exchange specialist," primarily focuses on identifying and engaging customers currently in the service department of a car dealership, evaluating their current vehicle, and presenting them with offers to trade-in their car for a newer model, essentially acting as a bridge between the service and sales departments to generate new sales leads by capitalizing on existing customer interactions. 

We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.

• Health Care
• Paid Time off
• Paid Holidays
• 401(k) Plan/Company Match
• Dental Care
• Disability Insurance
• Life Insurance
• Flexible Spending Account
• Employee Assistance Program
• Employee Discounts
• Wellness Program
• And more!

Key responsibilities of a vehicle exchange salesperson include:

• Identifying potential customers:
• Actively approach customers coming in for service appointments to assess if they are eligible for a vehicle exchange opportunity.
• Vehicle evaluation:
• Thoroughly inspect customers' current vehicles to determine their trade-in value and market conditions.
• Presenting exchange offers:
• Explain the benefits of upgrading to a newer model, highlighting features, promotions, and potential savings available through a trade-in.
• Building rapport with customers:
• Establish trust and understand customer needs and preferences to tailor exchange offers accordingly.
• Sales process facilitation:
• Coordinate with the sales team to ensure a smooth transition from service to sales, including test drives, financing discussions, and paperwork.
• Follow-up:
• Maintain communication with customers after initial contact to nurture leads and close sales opportunities.
• Data management:
• Accurately record customer interactions, trade-in evaluations, and sales leads in the dealership's CRM system.
• Product knowledge:
• Stay updated on the latest vehicle features, pricing, and promotions to effectively present exchange options.

• Must be at least 18 years of age
• Must be able to pass pre-employment screening (background & drug test)

INDSALES