Senior Program Manager – Project Management Office (PMO)

Job Title: Senior Program Manager – Project Management Office (PMO)

Location: PAQ, Inc, RSC Lodi, On-Site

Reports To: Chief Information Officer

Employee Type: Regular, Full-Time

Exemption Type:Exempt

Travel Required: No

Wage Scale:

Updated:12/19/2024

Job Summary:

The Senior Program Manager will serve as an integral part of the Information Technology department and will work closely with our CIO, on key cross-functional and strategic initiatives critical to PAQ Inc.'s long-term success.

Essential Functions of the Position:

• Operating the Program Management Office (PMO):Setting best practice methodology, planning, measurement, and project oversight for all projects and cross-functional/end-to-end programs across the organization.
• Project Oversight:Monitoring the progress of individual projects within the program, identifying potential risks and issues, and coordinating necessary corrective actions. 
• Budget Management:Developing and managing the program budget, tracking expenditures and ensuring cost-effectiveness. 
• Stakeholder Management:Communicating program status updates to key stakeholders, including senior leadership, project teams, and external partners. 
• Team Collaboration:Facilitating collaboration between different project teams, ensuring smooth communication and alignment across the program. 
• Performance Metrics:Defining and tracking key performance indicators (KPIs) to measure program success. 
• Risk Management:Identifying potential risks within the program, developing mitigation strategies, and proactively addressing issues. 
• Change Management:Adapting the program plan as needed to respond to changing business needs or external factors, including end user readiness for new systems and innovation. 

Knowledge:

• Project Management Expertise: Strong understanding of project management methodologies and tools, including Microsoft M365, Project, Teams, and Jira

Skills/Abilities:

• Leadership Skills: Ability to motivate and guide teams, manage conflicts, and build consensus 
• Communication Skills: Excellent written and verbal communication to effectively convey complex information to various stakeholders 
• Analytical Skills: Ability to gather data, analyze program performance, and identify areas for improvement 
• Strategic Thinking: Capability to develop and implement comprehensive program strategies aligned with organizational goals 

Minimum Qualifications:

• Bachelor's Degree required in relevant discipline, Master’s Degree preferred.  Appropriate work experience considered.

• Minimum of 10+ Years experience involving Project and Program Management roles for Enterprise-sized organizations, including the full cycle of project methodologies from planning to start to completion.
• Must have experience delivering technology projects and programs; additional project type experience a plus.

Physical Requirements:

• A significant portion of the day is spent sitting at a desk and working on a computer.
• Must handle paperwork, files, and documents, including lifting, carrying, and organizing paperwork as needed.
• Proficiency in using standard office equipment such as photocopiers, scanners, fax machines, and printers.
• Ability to perform tasks that require fine motor skills, such as using a keyboard, writing, or handling small objects.

Work Conditions:

• Work Hours: Monday-Friday 8 a.m.-4:30 p.m. with some flexibility, as approved by manager.
• Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
• Primary Work Stations: Dedicated workspace designed to minimize distractions, allowing for concentration on tasks.

• Dress Code: Business casual attire, flexible for more formal or relaxed dress depending on company events or meetings.
• Exposure: May be exposed to electrical and lighting hazards.
• Noise Level: Usually low to moderate.
• Interaction: Constant interaction with team members in an office environment.

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).