Conference and Meeting Room Manager - Dallas

We are seeking a detail-oriented and highly organized Conference and Meeting Room Manager to oversee the operations of our firm's meeting spaces.  This role is critical for ensuring the smooth booking, setup, and maintenance of conference rooms, and for providing exceptional service to both our legal professionals and clients.  The ideal candidate will possess excellent communication skills, technical expertise with audio-visual equipment, and the ability to manage logistics with precision.  This position also involves collaborating with team members responsible for meeting areas to ensure seamless execution of all events and meetings.

Key Responsibilities:

1. Room Booking Management:
   • Coordinate and manage the scheduling of conference rooms using the room booking system.
   • Optimize meeting space usage, minimizing conflicts and ensuring availability.
   • Communicate room bookings, changes, and availability updates to staff.
2. Audio-Visual (AV) Support:
   • Oversee the setup, testing, and troubleshooting of AV equipment for meetings and presentations.
   • Provide technical support during events to ensure flawless operation of video conferencing, projectors, and sound systems.
   • Stay current with AV technology trends and recommend necessary upgrades.
   • Collaborate with the IT department to ensure AV systems integrate smoothly with the firm's network.
   • Manage hardware upgrades to conference room equipment.
3. Client and Staff Support:
   • Act as the primary point of contact for inquiries related to conference rooms and AV support.
   • Deliver outstanding customer service to ensure a positive experience for all attendees.
   • Assist in organizing special events and large meetings, managing logistics and coordination.
   • Provide basic training to staff on AV equipment as necessary.
   • Partner with the conference center assistant to ensure timely catering service for meetings.
   • Maintain conference rooms in top condition, ensuring cleanliness, functionality, and appropriate stocking of supplies.
   • Report maintenance needs to the facilities team and monitor resolution.
   • Enforce proper use of meeting spaces, implementing and adhering to room policies.
4. Reporting and Documentation:
   • Maintain accurate records of room bookings and equipment usage.
   • Prepare reports on room utilization and identify areas for operational improvement.
   • Conduct evaluations of service providers and recommend changes where necessary.

Qualifications:

• Bachelor’s degree or equivalent experience in facilities management, hospitality, or a related field.
• Proven experience in a similar role, ideally within a law firm or corporate environment.
• Strong organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service.
• Proficiency in audio-visual technology and room booking systems.
• Strong problem-solving abilities, with the capacity to work independently and proactively.