Supervisor, Production - 2nd Shift

COMPANY OVERVIEW: Turbine Controls MRO, a VSE Aviation Company (“TC MRO”) is a globally recognized maintenance, repair and overhaul facility with over 180 employees and more than 45 years of expertise in engine component and accessory repair services.  Our locations in Bloomfield, Connecticut and Miramar, Florida service original equipment manufacturers, airlines, engine centers, asset managers and government agencies supporting components and LRU's for commercial, military, airframe and industrial applications.  Our focus on customer satisfaction, process improvement, quality, delivery and competitive pricing has made TC MRO a recognized leader in the aerospace industry.

SUMMARY: The Production Supervisor is responsible for the effectiveness, efficiency, and integrity of the day-to-day operations of the 2nd shift of the MRO site. The person will be a hands-on leader providing direction, coaching, and management to the team. The position is both strategic and detail-oriented, with proven operations, supply chain, and technical experience in an aerospace MRO environment.

DUTIES & RESPONSIBILITIES: 

Responsibilities include, but are not limited to:

• Establish operational standards for cost control, waste reduction, quality, safety, and delivery.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Work closely with the Materials Manager to ensure effective utilization of inventory and supplies.
• Prioritize production throughput and execute multi department expedite plans with department leads.
• Plan and direct the installation, testing, operation and maintenance of facilities and equipment as well as assist with new product development and integration into production.
• Determine staffing and training needs to meet budgetary targets.
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
• Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
• Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
• Demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
• Strong Verbal and written communications skills.
• Training skills necessary to provide employee training.
• Planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Bachelor’s degree or an additional 3 years of specific work experience in lieu of degree

• 6 years of relevant/technical work experience & 3+ years of leadership experience 

• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook and scheduling applications
• Attention to small details as well as strong math skills.
• Effective verbal and written communication skills.
• Ability to pass additional background check as required by customer; as applicable.

PREFERRED REQUIREMENTS:

• Master’s degree
• 9+ years of operational work experience
• 6+ years in the aviation industry
• 6+ years in a supervisory position

OTHER (INCLUDE LICENSES, CERTIFICATIONS, SECURITY CLEARANCE, TRAVEL REQUIREMENTS, ETC.): 

• The selected applicant will be subject to a background check and drug testing.