TAI Banner

Receptionist

4876 NW Bethany Blvd, Portland, OR 97229, USA Req #2256
Thursday, December 12, 2024

Therapeutic Associates Bethany Physical Therapy
 

What We Offer: 

Benefits Package

  • Interactive Wellness Program with rewards for balanced, healthy living and mental health
  • Eligible for employee & family Physical Therapy benefits
  • Sick Time (accrued at 1 hour per every 30 hours worked)
  • 401(k) and profit-sharing program (Up to 5% of total compensation)

Continuing Education Package

  • MedBridge Learning Subscription
  • Tuition Advancement program pre and post professional (application process) 
  • Employee Service Scholarship

Community and philanthropic support through individual grants and paid time off
 

After 70+ years and the largest privately owned PT company in the United States, we continue to grow! With around 100 privately-owned clinics in the PNW, we offer you the ability to do what you love and discover new challenges, all in a place where you can take ownership, chase ideas, and build the future of physical therapy.

Therapeutic Associate’s commitment to the physical therapy profession, to our patients and our employees ensures an exceptional standard of care. Our team members are the heartbeat of our organization, key to our success. We want to help employees live a happy, healthy, and productive life that balances what is important to them.
 

We are seeking a part-time Receptionist to join our team! This role provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.
 

Duties & Responsibilities:    

  • Responsible for greeting visitors and directing them to appropriate staff
  • Answers the phone and appropriately routes calls
  • Schedules and confirms new and returning patient appointment(s)
  • Minimizes cancellations and empty appointment slots
  • Collects co-payments at time of service and collects patient insurance and privacy forms
  • Compiles and records medical charts, reports and correspondence
  • Educates patients about their insurance and how physical therapy treatment plans work
  • Assists with physical therapy aide duties, when applicable 

Minimum Qualifications:

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Basic proficiency with MS Office products including Word, Excel, and Outlook
  • Prior medical office or customer service experience preferred 

Why Join Our Team:    
 

  • Professional and Clinical Development — Ongoing mentorship and continuing education opportunities.         
  • Collaboration and Care Team Model — Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention on each patient’s journey toward positive health and wellness.    
  • Innovation — We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
  • Committed to Diversity and Inclusion — We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
  • Community Oriented — Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.  

Check out our Recruiting video- 

https://vimeo.com/759702994 
 

Who We Are:      

  • Legacy — Therapeutic Associates is the pioneer of outpatient physical therapy.  Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion.  We continue to be an important part of leading and advocating for the advancement of our profession.  
  • Independence within Partnership — Therapeutic Associates is made up of a partnership of unique clinics, each locally directed by physical therapists who are dedicated to their patients, their communities and to our profession.  Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.    

Check out our video- 

It’s more than just a job 
 

How To Apply: 

 

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession.  If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today! 

 


Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws*. 

*This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status. 
 

Job Description | Receptionist

Title: 

Receptionist

ID: 

083

Department: 

Clinic Administration

Location: 

TBD 

FLSA Status: 

Non-Exempt 

Reporting To: 

Clinic Director

Position Summary 

The receptionist position provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic. The receptionist duties include, but are not limited to, being responsible for answering incoming calls, mail distribution and flow of correspondence, general patient intake tasks, and scheduling patients. 

Core Values 

We have compassion for others and it shows in what we do 

 

We support a culture of learning 

 

We honor our legacy by embracing ownership and individual opportunity 

 

We are leaders in the markets we serve 

 
 

We promote health and well-being 

 
 

We are driven to do the right thing 

 
 

Essential Duties and Responsibilities 
 
  • Responsible for greeting visitors and directing them to appropriate staff.  
  • Answers the phone and appropriately routes calls.  
  • Schedules and confirms new and returning patient appointment(s). 
  • Minimizes cancellations and empty appointment slots.  
  • Collects co-payments at time of service and collects patient insurance and privacy forms.  
  • Compiles and records medical charts, reports, and correspondence.  
  • Educates patients about their insurance and how physical therapy treatment plans work.  
  • Assists with physical therapy aide duties, when applicable. 
  • Performs other related duties as required.  
 

Qualifications 
  • Must be at least 18 years of age.  
  • High school diploma or equivalent required. 
  • Basic proficiency with MS Office products including Word, Excel, and Outlook. 
  • Prior medical office or customer service experience preferred. 

Required Knowledge/Skills/Abilities:  
 
  • Requires ability to communicate effectively in English both verbally and in writing.  
  • Demonstrates understanding of and practices the principles of effective teamwork, including maintaining positive, collaborative, and constructive interpersonal relationships.  
  • Understands and demonstrates excellent customer service.  
  • Demonstrates ability to prioritize work assignments.  
  • Adapts easily to changes in work assignments and environment, is willing to assume additional.  
  • responsibility and learn new procedures.  
  • Ability to use standard office equipment including desktop computers, telephones, scanners, and fax machines.  
  • Basic proficiency in MS Office products including Word, Excel, and Outlook.  
 

Physical Demands and Work Environment 
 
  • Prolonged periods sitting at a desk and working on a computer. 
  • Hearing and speaking to exchange information in person and on the telephone.  
  • Must be able to access and navigate the office space.  
  • Must be able to lift 15 pounds at a time. 

 

The above is intended to describe the general content of, and requirements for, the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 

Category: ClinicAdministrationOregon

Other details

  • Job Family Clinical Administrative Development
  • Pay Type Hourly
  • Min Hiring Rate $16.00
  • Max Hiring Rate $18.00
Apply Now