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Receptionist

4876 NW Bethany Blvd, Portland, OR 97229, EE. UU. Sol. nº 2256
jueves, 12 de diciembre de 2024

Job Description | Receptionist

Title: 

Receptionist

ID: 

083

Department: 

Clinic Administration

Location: 

TBD 

FLSA Status: 

Non-Exempt 

Reporting To: 

Clinic Director

Position Summary 

The receptionist position provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic. The receptionist duties include, but are not limited to, being responsible for answering incoming calls, mail distribution and flow of correspondence, general patient intake tasks, and scheduling patients. 

Core Values 

We have compassion for others and it shows in what we do 

 

We support a culture of learning 

 

We honor our legacy by embracing ownership and individual opportunity 

 

We are leaders in the markets we serve 

 

 

We promote health and well-being 

 

 

We are driven to do the right thing 

 

 

Essential Duties and Responsibilities 

 
  • Responsible for greeting visitors and directing them to appropriate staff 
  • Answers the phone and appropriately routes calls.  
  • Schedules and confirms new and returning patient appointment(s). 
  • Minimizes cancellations and empty appointment slots.  
  • Collects co-payments at time of service and collects patient insurance and privacy forms.  
  • Compiles and records medical charts, reports, and correspondence.  
  • Educates patients about their insurance and how physical therapy treatment plans work.  
  • Assists with physical therapy aide duties, when applicable. 
  • Performs other related duties as required 
 

Qualifications 

  • Must be at least 18 years of age.  
  • High school diploma or equivalent required. 
  • Basic proficiency with MS Office products including Word, Excel, and Outlook. 
  • Prior medical office or customer service experience preferred. 

Required Knowledge/Skills/Abilities:  

 
  • Requires ability to communicate effectively in English both verbally and in writing.  
  • Demonstrates understanding of and practices the principles of effective teamwork, including maintaining positive, collaborative, and constructive interpersonal relationships.  
  • Understands and demonstrates excellent customer service.  
  • Demonstrates ability to prioritize work assignments.  
  • Adapts easily to changes in work assignments and environment, is willing to assume additional 
  • responsibility and learn new procedures.  
  • Ability to use standard office equipment including desktop computers, telephones, scanners, and fax machines.  
  • Basic proficiency in MS Office products including Word, Excel, and Outlook.  
 

Physical Demands and Work Environment 

 
  • Prolonged periods sitting at a desk and working on a computer. 
  • Hearing and speaking to exchange information in person and on the telephone.  
  • Must be able to access and navigate the office space.  
  • Must be able to lift 15 pounds at a time. 

 

The above is intended to describe the general content of, and requirements for, the performance of this jobIt is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 

Otros detalles

  • Grupo de puestos Clinical Administrative Development
  • Tipo de pago Por hora
  • Tasa de contratación mínima $16.00
  • Tasa de contratación máxima $18.00