Template Specialist (Hybrid)

Position Summary:

The Template Specialist is responsible for creating, updating and the maintenance of provider appointment schedules; this may include but is not limited to Primary Care, Specialty departments, Laboratory, Radiology, Nursing or other ancillary department schedules. The Template Specialist will work with key stakeholders in developing and modifying scheduling templates to optimize provider time in clinics and assist in improving patient access.

Essential Functions:

• Maintains clinic scheduling templates.
• Builds and performs template changes, and documents as required.
• Monitors clinic schedules and works with access staff to ensure efficient use of provider time.
• Ensures Provider schedules are complete, finalized and posted in accordance with organizational guidelines and best practices.
• Monitors and manages incoming requests and assures they are handled in a timely manner.
• Responsible for updating schedules to coordinate meetings, vacations, CME, training, etc.
• Serves as the subject matter expert on template build and strategies to maximize utilization, working directly with clinic managers and medical directors on new template builds.
• Works with a degree of autonomy for routine template requests, exercising good judgement on time management, prioritization of tasks, and determination of appropriate steps to address template requests.

Job Requirements:

Education Required:

• Minimum HS Diploma or GED Equivalent

Experience Required:

• Minimum 1-2 years of health care related experience (clinic, hospital, health system) which should include clinical and/or operational experience
• Strong organizational skills, ability to prioritize projects, exercising good judgement, working relatively independently, and meeting deadlines.
• Ability to follow all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Ability to understand & communicate effectively & diplomatically w/ all levels of personnel.

Certifications/Licenses Required:

• CA driver’s license with appropriate insurance coverage.

Technical Knowledge and Skills Required to Perform the Job:                                                                                                              

• Experience using an Electronic Health Record (EPIC Preferred)
• Proficient in Excel, Word, Access, Outlook

Equipment Used (Computers, phones, vehicles, copy machines and fax machines etc.):

• Networked personal desktop computer and telephone.

Working Conditions and Physical Requirements:

• Prolonged periods of sitting and standing and use of computer.
• May be required to work early mornings, evenings and/or weekends to meet deadlines.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment.  Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.