Catering & Events Coordinator

Primary Purpose of Position

The Catering and Event Coordinator plans, organizes and assists in the execution of Ranch-wide and seasonal programming and special events for large groups. This position is present during seasonal programming and special events.

Essential Duties and Responsibilities

• Learn and/or possess an intimate knowledge of all on-Ranch activities, programming, and special event spaces.
• Be the point of contact for seasonal programming and assigned groups.  Communicate with group contact via email, phone calls, and in person to ensure that the group itinerary is accurately maintained.
• Prepare for guest arrivals.
• Be on hand during arrival and during guest stays for adjustments.
• Prepare thoroughly for each group arrival, coordinating with outside vendors and internal departments.
• Communicate with and contact outside vendors to elevate guest experience to ensure additional costs are communicated to guests and are logged and charged accordingly.
• Plan, organize, coordinate, and facilitate the execution of seasonal programming and any special events booked during pre-arrival process.
• Assist Food & Beverage team with execution of events.
• Attend and brief during weekly planning and preparation meetings.
• Attend Resume/BEO meeting and group pre-convention meetings.
• Develops and distributes in-house Banquet Event Orders, Resumes, pre and post events and makes all necessary revisions.

Education/Experience

• Excellent organizational skills, personal accountability, and attention to detail required.
• Proficient in Microsoft Outlook, Word, Excel, & Team, and Google Suite required.
• Experience in accurate data management required.
• Track record of delivering exceptional guest or client experience.
• Customer service and/or hospitality experience preferred.
• Strong attention to detail.
• Valid Driver’s License

Special Skills/Physical Demand

• Ability to work independently and as part of a team, complete assignments thoroughly and focus attention on details to ensure superior performance.

• Utilization of appropriate interpersonal skills to guide and coordinate the efforts of individuals to gain the desired results. 
• Willingness to be solutions oriented and ensure the task(s) at hand are completed to the satisfaction of the guests.
• Ability to manage time and meet deadlines.
• Ability to ensure security and confidentiality of guest and company information.
• A team player who facilitates interdepartmental cooperative actions consistent with overall ranch objectives.

• Must be able to stand and walk for long periods of time and lift objects up to 75 pounds.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.