Activities Guide

Create a high-level experience for our guest by providing a fun, safe, clean and educational environment as an Activities Guide you are responsible for leading and guiding guest on their daily activities. The activities department consists of the following guide roles: hiking, mountain biking, gun ranges, archery, fly fishing, paintball, cross-country ski, snowshoe, kids program, downhill ski, sleigh riding. All activities team members are expected to have some experience in these disciplines, personable and customer services oriented.

Essential Duties and Responsibilities

1. Provide a safe environment for guests and coworkers
2. Help coworkers in activities and throughout The Ranch with day-to-day tasks and goals
3. Thoroughly understand and implement the SOP for each activity, as well as daily and weekly schedules
4. Respect and follow guest assignments and notes for that day’s activities, paying particular attention to special guest requests and occasions
5. Be ambitious in getting work done before being asked
6. Be organized and keep equipment and areas clean
7. Check guest sign-ups for activities on the Concierge Assistant system
8. Maintain special projects and goals for the activities department when guided activities are not assigned. (i.e. building new trails)
9. Provide a warm welcome to guests visiting the Rod & Gun
10. Provide a FULL safety explanation to guests before departing on an activity.
11. Assist with boots, bike, or wader fittings.
12. Provide unparalleled, professional instruction in their areas of specialty to make guests’ experiences unforgettable.
13. Complete closing duties before leaving, including organizing the Rod & Gun,  providing a fond farewell to guests departing the Rod & Gun, cleaning all equipment and locking hazardous materials, refreshing waters and first aid materials. 

Education/Experience

Bachelor's Degree preferred not required.              
Valid, Current Driver’s License.
Previous work in similar capacity and environment.                                                          
Must be able to stand, sit, walk, and move continuously for the duration of shift.                 
Must be able to work a flexible schedule including evenings, weekends, nights.
Ability to obtain CPR/ First Aid Certification 

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.