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1 Center Court, Cleveland, OH 44115, USA ● Req #109Thursday, November 21, 2024JOB SUMMARY: The Senior Manager, Partnership Strategy & Business Solutions is a key member of the Corporate Partnerships department, acting as a storyteller, collaborator and change agent responsible for creating and impacting deliverables necessary for Corporate Partnerships to perform at a high level. The ideal candidate for this role is data savvy and possess strong creative & project management skills; comfortable to liaise with internal and external stakeholders across multiple levels and w ...Read more about Sr Manager, Partnership Strategy & Business SolutionsMore
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1 Center Court, Cleveland, OH 44115, USA ● Parma, OH, USA ● Req #79Tuesday, August 27, 2024Position Summary: Under the direction of the Warehouse Manager, the Retail Warehouse Associate (Part Time) assists the Rocket Mortgage Fieldhouse Retail Operations Team with day-to-day inventory and warehouse activities, that include but are not limited to, processing shipments, storing/organizing products, distributing/replenishing merchandise, and participation in retail operational special projects. Work concerts and special events at the Rocket Mortgage Fieldhouse by checking in all event ...Read more about Retail Warehouse Associate (Part Time)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #71Thursday, July 18, 2024JOB SUMMARY:Under the direction of the 'Safety/Security Sergeants', the Surveillance Officer (Full-Time) protects company assets and maintains the integrity of Rocket Mortgage FieldHouse and surrounding areas using clandestine surveillance operations. Available Shift: 2nd shift (3pm-11pm) ESSENTIAL DUTIES & RESPONSIBILITIES: Perform regular visual patrol of RMFH and affiliate locations. Ensure the safety and security of all guests, team members and VIPs who enter the building. Protects Rock ...Read more about Surveillance Officer (Full-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #70Thursday, July 18, 2024JOB SUMMARY:Under the direction of the 'Sr. Manager, Surveillance & Security' the Security Officer (Full-Time) is responsible for all event and non-event related security at Rocket Mortgage FieldHouse. Responsibilities include interacting with Rocket Mortgage FieldHouse staff, guests, outside vendors, contractors, and visitors; monitoring all security equipment; handling incoming telephone calls and information requests, and controlling access to and from Rocket Mortgage FieldHouse while maintai ...Read more about Security Officer (Full-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #68Monday, July 15, 2024JOB SUMMARY: Guest Services Ambassadors (Part-Time) are responsible for all event-related Guest Experience duties at Rocket Mortgage FieldHouse. This is a part-time, year-round position that supports approximately 200 + events a year. Responsibilities include, but are not limited to, interacting with FieldHouse Team Members, guests, external vendors, contractors, and visitors. Positions within the Guest Services Team include Ticket Takers, Seating (ushers), Guest Relations, and Premium Seating ...Read more about Guest Services Ambassador (Part-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #52Monday, July 1, 2024JOB SUMMARY: Under the direction of the Housekeeping management team, the housekeeper will be responsible for assigned duties in the cleaning and housekeeping maintenance of Rocket Mortgage FieldHouse. These duties involve the daily and/or nightly cleaning of the FieldHouse, year-round, and support for approximately 175 to 200 events per year. Applicants for this role should be prepared to work a shift that generally runs from 3pm-11pm. Exact start and end times are subject to change based ...Read more about Event Housekeeper (Part-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #51Monday, July 1, 2024JOB SUMMARY: Under the direction of the Housekeeping management team, the housekeeper will be responsible for assigned duties in the cleaning and housekeeping maintenance of Rocket Mortgage FieldHouse. These duties involve the daily and/or nightly cleaning of the FieldHouse, year-round, and support for approximately 175 to 200 events per year. This role will work a shift of 7:30AM-4:00PM.ESSENTIAL DUTIES & RESPONSIBILITIES: Trash Attendant - Remove trash and recyclables from designated ar ...Read more about Daytime Housekeeper (Part-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #50Tuesday, June 25, 2024JOB SUMMARY: Our Retail Associates are responsible for delivering an exceptional fan shopping experience at Rocket Mortgage FieldHouse. They will become a part of our Championship Retail Team and achieve goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention. We are looking for Team Members to assist us during the upcoming 2024-2025 Cleveland Cavaliers and Cleveland Monsters seasons. Rocket Mortgage FieldHouse is Cleveland’s sport and entertainment ...Read more about Retail Associate (Part-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #49Tuesday, June 25, 2024JOB SUMMARY: Join our team at Rocket Mortgage FieldHouse as an Event Security Officer and play a crucial role in ensuring the safety and enjoyment of guests at exciting events! Under the direction of Safety/Security Event Sergeants, Event Security Officers are responsible for all event-related security at Rocket Mortgage FieldHouse during games and events. You'll interact with staff, guests, vendors, and visitors while monitoring entrances/exits, handling guest issues, providing information, and ...Read more about Event Security Officer (Part-Time) 2024-25 SeasonMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #20Wednesday, November 22, 2023JOB SUMMARY: The Building Crew Events Team performs various tasks to prepare Rocket Mortgage FieldHouse for events or work projects. Executes duties in support of facility and equipment operations and special projects as assigned. The general work shift is from 1 PM to 11 PM on event days, but overtime may be required and hours may vary from the facility schedule. ESSENTIAL DUTIES & RESPONSIBILITIES: Drives a forklift or walkie rider lift truck to unload truck deliveries at the loading dock ...Read more about Building Crew (Events)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #13Tuesday, November 14, 2023JOB SUMMARY:Under the direction of the Director, Engineering & Maintenance, the Building Crew Employee (BME) provides event and building maintenance, including, but not limited to, electrical, HVAC, carpentry and plumbing. Loads and unloads equipment and operates equipment including Hi-Lo operators (if licensed), spotlights, and stereotypical equipment. This position will specialize in sound audio technology as it relates to arena events and equipment. Installs and operates temporary lighting an ...Read more about Building Maintenance Employee (BME)More