Sales Support Representative - Exports

7351 Crider Ave, Pico Rivera, CA 90660, USA Req #620
Monday, March 10, 2025
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
 
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
 
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
  • Competitive Compensation
  • Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
  • 401K (generous retirement benefits) with a Company Match
  • Paid Holidays and Paid Time Off 

Summary:

The Sales Support Representative - Exports manages all aspects of export order fulfillment, from order entry and documentation to shipment coordination and customer communication. This role ensures accurate processing of export orders, compliance with international shipping regulations, and exceptional customer service.

 

Responsibilities:

  • Receive, process, and enter export orders into the NDS system, ensuring product availability and accurate pricing (including contract pricing)
  • Prepare and verify all necessary export documentation, ensuring compliance with destination-specific labeling and shipping requirements
  • Schedule shipment pickups, create invoices, and complete all shipping documentation
  • Serve as the primary point of contact for export customers, resolving issues and providing timely updates
  • Anticipate and resolve potential issues, making critical decisions independently

 

Qualifications:

  • Experience in export customer service or related field
  • Knowledge of export documentation and shipping procedures
  • Proficiency in order management systems (NDS preferred)
  • Strong communication, problem-solving, and organizational skills
  • Ability to work independently with minimal supervision
  • Ability to calculate contract pricing
  • Bilingual in Spanish or Mandarin is preferred

 

 

Compensation:
The starting hourly rate for this position is $22.00 per hour, with final compensation based on experience and qualifications.

BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.

BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age  or any other basis prohibited by law.

Other details

  • Pay Type Hourly
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  • 7351 Crider Ave, Pico Rivera, CA 90660, USA