Data Provisioning Engineer II

Segra is searching for three dynamic and experienced Data Provisioning Engineer II candidates to work in a remote capacity.

Role Overview:

This position provides in-depth support of the SEGRA Networks, IP and Ethernet Networks.  The Data Provisioning Engineer II will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Discipline Matrix provided below. 

Required Qualifications:

• Must have prior experience with E-Line and ELAN doing provisioning, testing, and troubleshooting.
• Minimum of 4 years of experience in either networking engineering or provisioning experience related to E-Line and ELAN.
• Thorough understanding of CLI for the various technologies (Ciena, Cisco, and/or Alcatel Lucent).

Preferred Qualifications:

• College degree in Engineering or a related field and 3-5 years professional level experience; or 6+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience.
• 6+ years troubleshooting higher level Network Hardware and provisioning.
• 6+ years in network operations environment or related job.
• Extensive understanding of either the Data or Transport disciplines in the Skill Matrix.
• Excellent verbal, written communication skills. 
• Excellent customer service skills. 
• Proficiency with various computer applications and Microsoft Office applications to include, but not limited to Word and Excel. 
• Good analytical and problem solving skills. 
• Must have the ability to utilize a computer keyboard and monitor for extended periods of time. 
• Must be detail oriented with good organizational and time management skills. 
• Ability to multitask effectively. 
• Must have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfaction. 
• Must be able to prioritize and re-prioritize as needed, in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlines. 
• Must be analytical and have proven problem-solving abilities. 

About Segra:

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.