NetSuite Administrator

Location: Remote
Job Type: Full-Time
Department: IT

NetSuite Administrator (5+ Years Experience)

Lexitas is a high growth company seeking a skilled and experienced NetSuite Administrator to join our team. The Company is built on a belief that having strong personal relationships with our clients, and providing reliable, accurate and professional services is the driving force of our success.

Lexitas offers an array of services including local and national court reporting,  medical record retrieval, process service, registered agent services and legal talent outsourcing.

Our reach is truly national as well as international, and our hundreds of outstanding full-time staff and expert service providers are ready to deploy customized, high-quality solutions to our clients at virtually any time or place.

Position Overview: The ideal candidate for the NetSuite Administrator position will have at least 5 years of hands-on experience managing and optimizing NetSuite ERP systems, with a strong focus on system customization, data management, user support, and troubleshooting. As the NetSuite Administrator, you will play a critical role in ensuring our NetSuite platform is tailored to our business needs, and operates at peak performance, all while providing exceptional user support across the organization. Candidates with a NetSuite Administrator Certification will be given priority consideration.

Essential Functions:

• Data Management & Optimization:
• Manage and organize the company's digital data within NetSuite to ensure it is accurate, accessible, and optimized for business processes.
• Regularly monitor and improve data integrity and efficiency across various departments (finance, sales, inventory, etc.).
• Perform regular audits of the system's data to maintain consistency and accuracy.
• System Customization & Configuration:
• Tailor NetSuite ERP, CRM, and eCommerce solutions to align with the specific needs and operational requirements of the business.
• Customize dashboards, forms, fields, records, reports, and workflows to improve user experience and system performance.
• Design and implement custom solutions for complex business requirements, ensuring scalability and future-proofing.
• User Support & Training:
• Provide expert-level support and troubleshooting to internal users, addressing any issues or challenges they encounter with the NetSuite system.
• Lead user training sessions and develop training materials to ensure smooth onboarding for new users and ongoing professional development for existing staff.
• Serve as the primary point of contact for NetSuite-related inquiries across departments.
• Troubleshooting & System Maintenance:
• Proactively identify and resolve system issues, glitches, or performance bottlenecks to ensure uninterrupted business operations.
• Manage system updates and patches to ensure the NetSuite instance is running the latest versions and improvements.
• Coordinate with vendors and internal teams to resolve complex system issues and perform root cause analysis for recurring issues.
• Collaboration & Cross-Functional Integration:
• Work closely with various departments (Finance, Sales, Operations, IT) to understand their business processes and translate these into NetSuite configurations and customizations.
• Lead system integration projects and work with third-party vendors to ensure seamless data flow between NetSuite and other software systems.
• Continuous Improvement & Optimization:
• Stay current with the latest NetSuite developments, industry trends, and best practices to drive continuous improvements within the system.
• Collect feedback from users to identify pain points and opportunities for process improvements.
• Implement enhancements that improve system functionality, user satisfaction, and overall efficiency.

Competencies, Skills, Abilities, and Education:

• Experience:
• At least 5 years of hands-on experience working with NetSuite, including system administration, customizations, and integrations.
• Proven experience in configuring and maintaining custom record types, fields, forms, reports, workflows, and roles within NetSuite.
• Deep knowledge of NetSuite ERP, CRM, and eCommerce modules, with hands-on experience in financial modules (A/R, A/P, GL, revenue recognition) and reporting.
• Certifications:
• NetSuite Administrator Certification is highly preferred. Other relevant certifications (e.g., SuiteFoundation, SuiteCloud Developer) are a plus.
• Skills:
• Strong proficiency in NetSuite Reporting & Analytics (Saved Searches, KPIs, and Dashboards).
• Advanced understanding of NetSuite data migration, integrations, and import/export processes.
• Solid knowledge of NetSuite’s data model and ability to troubleshoot complex data-related issues.
• Experience with NetSuite implementation and ongoing system maintenance.

• Technical Skills:
• Familiarity with basic programming and scripting (SuiteScript) is a plus, though not mandatory.
• Advanced Excel skills and ability to manipulate large data sets.
• Experience working with NetSuite’s SuiteTalk (Web Services API) and SuiteAnalytics Connect is a plus.

• Soft Skills:
• Excellent problem-solving and analytical thinking skills to troubleshoot issues and optimize system performance.
• Strong interpersonal and communication skills to effectively collaborate with both technical and non-technical stakeholders.
• Ability to train and mentor staff and translate technical details into understandable concepts for non-technical users.
• Strong organizational skills with meticulous attention to detail.
• Self-motivated, with the ability to manage multiple projects and deadlines in a fast-paced environment.

TRAVEL:

This position is remote. The position may require some travel.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.

EOE Employer/Vet/Disabled 

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance.  All other applications must be submitted online.