Outside Sales Representative

Summary: This person will directly cover a number of Food accounts in E Arkansas, W Tennessee, Georgia, Mississippi, and Alabama. This focused position is designed to further develop Food Group accounts. We have split Industrial market and Food market accounts to specialize in our customer knowledge and service. This Food group sales position will report directly to David Johns, Food Group Sales Manager for Fluid Flow Products, Inc. (FFP). We sell mechanical process equipment, valves, and automation into a variety of plants, especially further processing (value added) plants. Our process equipment includes Hygienic and specialty pumps and products, process heating equipment, vacuum, compressed air, and filtration. We fully expect to promote various additional solutions available from our North American Flow Control Group sister companies as well, including service, repair, predictive maintenance, pick and place robotics, etc. We strongly prefer Food industry experience, but will consider Industrial market customer selling experience as well.

PRINCIPAL DUTIES (but are not limited to the following):

• Familiarization with design and application of all contractual and accessory lines supported by FFP.
• Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
• Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
• Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as customer service.
• Set up and perform equipment surveys and plant/process audits as needed to provide customer value and define growth opportunities.
• Assist in resolution of customer-initiated technical issues.
• Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
• Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
• Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit
• Recommend product lines by identifying new product opportunities; surveying consumer needs and trends.

The immediate priority:

Working with Sales Manager, identify and assume primary role in current significant new plants and process line projects underway with various customers, particularly Poultry Processing customers. We will have the luxury of working with long term outside and inside sales and customer service staff to consult with on present and long-term accounts.

Short term actions include:

• Provide seamless coverage (personal, phone, email) with customers.
• Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.

Skills and Qualifications:

•  Meeting Sales Goals
• Motivation for Sales
• Territory Management
• Presentation Skills
• Performance Management
• Building Relationships
• Emphasizing Excellence
• Entrepreneurialism
• Negotiation
• Results Driven
• Sales Planning
• Time Management
• Technically Astute
• Managing Profitability