Outside Sales Representative

Summary/Objective

• Provide sales, service, and technical support for distributors and end users in the Northeast territories.
• Develop and implement territory sales strategies and foster relationships with existing and new customers.
• Responsible for meeting sales and expense budget objectives.
• Direct the tactical execution of conceptual sales strategies and implementation of contractual agreements.
• Develop, train, and grow the distribution base in the Northeast Territory.

Essential Functions

• Support all outside customer sales processes/inquiries while working with the Niantic internal sales and service groups across several industries.
• Develop industry expertise in the designated assigned market through research and market analysis (market assignment will be advised in the next 30 days).
• Maximize sales potential in assigned territory through competitive sales techniques and knowledge of the company’s products and services, as well as the competition's strengths/weaknesses.
• Foster and develop quality relationships with new customer accounts to grow the customer base (a review of house accounts and dormant accounts will be assigned).
• Contact customers via telephone, correspondence, or in person by traveling as necessary to meet and surpass profitable sales goals for the company.
• Create customized proposals to meet specific customer requirements efficiently.
• Manage profit margins within company guidelines.
• Receive and resolve customer requests in a timely manner.
• Utilize company leads to expand the current customer base and follow up on all leads promptly.
• Maintain updated, organized files on all accounts in the assigned territory.
• Complete and submit daily sales reports on account activity, providing monthly documentation of outstanding proposals, secured proposals, and lost proposals.
• Provide input to Marketing for demand generation activities to build a pipeline with an emphasis on new customers and geographic expansion.
• Adopt and use the CRM tool; become a Subject Matter Expert (SME) to support the sales team’s buy-in for budget/quota attainment.
• Support e-commerce build-out as we develop our go-to-market launch. Additional responsibilities may be requested to support this initiative.

Competencies

• Excellent interpersonal and selling skills.
• Excellent presentation and communication skills.
• Strong technical knowledge of company products (or capable of developing it).
• Strong customer service skills.
• Ability to communicate effectively at management and hourly maintenance levels.
• Knowledge of manufacturing process flow.
• Ability to work under pressure and manage rapidly changing priorities.

Work Environment

• This job operates in a professional office environment.
• Routine use of standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

• Occasionally required to stand, walk, sit, talk, or hear and reach with hands and arms.
• Specific vision abilities required include close and distance vision.
• Ability to travel and lift up to 25 pounds.
• Exposure to high levels of heat or noise may occur while visiting the customer plant environment.