Field Service Technician
About Us
Founded in 1981, Anchor Pump has been supplying Quality Products to Industrial Customers with an emphasis on service. In 2006, we acquired Kriebel Engineered Equipment to increase our customer base, expertise, and product offering. In 2009, we added Pumping Equipment Company (PECO) in NJ to our growing firm. Finally, in 2018, we added F.T. Thomas Pump to the group. We now offer the largest, most experienced field sales team in our market of PA, NJ, Metropolitan NY, DE and parts of WV. In July of 2018, we became part of INSCO Group, a division of Flow Control Group. Anchor Pump is dedicated to providing service you will appreciate. We have increased staffing, doubled our inventory, moved to a new centrally located warehouse, and computerized all of our operations. Through our commitment, experience, and expertise, Anchor Pump strives to establish a business relationship with our customers that will be mutually beneficial. Anchor Pump distributes Peerless Pumps, Grunfos, as well as many other Industrial Pumps, Variable Frequency Drives, Seals, and Related Engineered Equipment. We provide service and also conduct training seminars throughout the year.
Visit our Website: anchorpump.com
Summary/Objective
The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for pumps and all related rotating equipment products. Services are performed on-site and on-demand, to ensure complete customer satisfaction.
Duties/Responsibilities
- Servicing pumps and related equipment.
- Provide technical service, start-ups, installation and repairs.
- Install pump seals, automatic lubrication devices, and other items related to rotating equipment.
- Complete written evaluations, recommendations, and related company reports.
- Able to work with service software for communication and scheduling.
- Positive attitude and desire to grow an existing sales & service business.
- Be the face of the franchise.
- Able to maintain a company vehicle in a clean and operable condition.
- Complies with health and safety laws, regulations, rules, and best practices.
- Performs other duties as assigned.
Competencies
- Strong Mechanical and Problem Solving Skills.
- Able to use precision measuring tools i.e. dial calipers, micrometers, etc.
- Align equipment using laser alignment and dial indicators.
- Customer Service and Consultative Skills.
- Able to work in a team environment.
- Strong work ethic with ability to work under minimal supervision.
- Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
- Thorough understanding of products and equipment used in manufacturing.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with proven ability to meet deadlines.
- Functional with Microsoft Office Suite or related software
- Understand how to layout and fabricate piping systems, hydraulics, pneumatics, etc.
- Ability to read blueprints and drawings.
- Knowledge of safety regulations for working with hazardous chemicals.
- Knowledge of safety guidelines for handling high pressure and high temperature liquids.
- Perform required inspection as directed per work instructions and quality checklist.
- Experience with fire pump system validation or back flow preventor testing is a plus.
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Anchor Pump operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Other details
- Pay Type Hourly
- Anchor Pump, 142 Schoolhouse Rd, Souderton, Pennsylvania, United States of America