Field Service Technician
About Us
AMES, Inc. is a second-generation manufacturer's representative. The company was established in 1957 under the name K.F. McQuilkin Company. In 1973, the name was changed to AMES, Inc. (Associated Mechanical Equipment Suppliers) and a second entity, MESSCO was formed as a service shop and warranty repair station, primarily to serve AMES, Inc. Within a couple years MESSCO expanded into a fabrication shop for electrical panels and water booster systems. In March 1988, MESSCO merged with AMES, Inc. trading as AMES/MESSCO to simplify bookkeeping procedures. In October of 1991, David & Frank McQuilkin purchased the business from Mac McQuilkin.
Visit our Website: amesinc.com
Summary
The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for pumps and all related rotating equipment products. Services are performed on-site and on-demand, to ensure complete customer satisfaction.
Responsibilities
- Servicing pumps and related equipment.
- Provide technical service, start ups, installation and repairs.
- Complete written evaluations, recommendations, and related company reports.
- Able to work with service software for communication and scheduling.
- Positive attitude and desire to grow an existing sales & service business.
- Able to care and maintain a company vehicle.
- Ensures compliance with health and safety laws, regulations, and best practices.
- Performs other duties as assigned.
Competencies
- Strong Mechanical and Problem Solving Skills.
- Able to use precision measuring tools i.e. dial calipers, micrometers, etc.
- Align equipment using laser alignment and dial indicators.
- Customer Service and Consultative Skills.
- Able to work with a team environment.
- Strong work ethic with ability to work under minimal supervision.
- Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
- Thorough understanding of products and equipment used in manufacturing.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software
- Understand how to layout and fabricate piping systems, hydraulics, pneumatics, etc.
- Ability to read blueprints and drawings.
- Knowledge of safety regulations for working with hazardous chemicals.
- Knowledge of safety guidelines for handling high pressure and high temperature liquids.
- Perform required inspection as directed per work instructions and quality checklist
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Ames Inc operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Other details
- Pay Type Hourly
- AMES, Inc, 8918 Herrmann Drive, Columbia, Maryland, United States of America