Company Overview and Culture 

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

EXL Health is hiring a temporary (three months) Collections Specialist. This is a work from home opportunity.

Core Function:

Function as a collections specialist in the medical/RX claims field. Fully manage collections for RX paid claims. Responsibilities will include contacting and communicating with other payer to seek reimbursement/collections timely.

Essential Duties and Responsibilities:

• Optimize recovery efforts by identifying and obtaining collections for RX payers.
• Resolve recovery inquiries.
• Research further opportunities for collection efforts.
• Maintain efficient collections processes and programs.
• Participate in product brainstorming.
• Oversee RX collections.
• Other duties as assigned.

Education Requirements:

• High school diploma or GED.

Work Experience Requirements:

• Minimum 5 years of experience with claims collections or recovery.
• Proven track record of successful PBM/reclamation collections.
• 3 years of payment integrity experience.

Skills and Behavior Requirements:

• Accounts Receivable, Collections, Billing, and Pharmacy Benefit Management. 
• Take responsibility for interactions with clients and providers.
• Communicate and report product output.
• Extensive knowledge of claims / able to speak to claims processing.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite.
• Proven track record of creating efficient processes.
• Knowledge of commercial, Medicare, Medicaid and other lines of business.
• Experience/knowledge with automation/scripting/macros.
• Experience navigating claims system.

Working Conditions, Physical and Mental Demands:

• Flexibility to work varied shifts and hours to meet business needs.
• Communicating verbally and in written English language to meet business needs.
• Handling difficult conversations with collections and notifications to payers.

What We Offer:

• EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.