(DUSIT PLACE) - CONCIERGE OFFICER

 Serve as the primary point of contact for patrons, providing excellent customer service and assistance to enhance their shopping experience. From offering personalized recommendations to coordinating special services, you will play a crucial role in creating a memorable and luxurious environment for our guests.

Key Responsibilities:

• Welcome patrons to Dusit Place Tumon Bay with warmth and sophistication, offering personalized assistance and guidance.
• Provide information about the available stores, brands, services, amenities, and events, tailoring recommendations to match patrons' preferences and interests.
• Assist patrons with reservations, appointments, and special requests, including restaurant bookings, personal shopping services, and transportation arrangements.
• Act as a liaison between patrons and retailers, facilitating communication, resolving issues, and ensuring seamless transactions.
• Maintain a neat and organized concierge desk, showcasing brands and products, and keeping promotional materials up to date.
• Stay informed on fashion trends, cultural events, and local attractions to provide relevant and timely information to patrons.
• Handle guest inquiries, complaints, and feedback with professionalism and discretion, taking appropriate measures to address concerns and exceed expectations.