Consumer Insights Analyst REMOTE

At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit.   We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We Make Dreams Happen!

CONSUMER INSIGHTS ANALYST

The Consumer Insights Analyst will lead the design, execution and socialization of the Insights program and conduct market research projects to identify key opportunity areas for the business.

Essential Functions (

Maintain and build upon current customer feedback platform 

• • Consolidate and analyze customer feedback into insights about customer sentiment, challenges, and successes
  • Build snackable reporting and presentations to be distributed across key business leaders and teams to help drive consumer-led strategies

• Be a crucial partner to Marketing and Brand Teams by providing a strong, objective “voice of the consumer” built upon a holistic understanding of the brand and business challenges

Oversee the ideation, design, and execution of market research and ad-hoc research projects for competitive analysis and market benchmarking.

• Actively engaged with cross-functional teams to scope work in response to business questions that will lead to actionable output that can inform business decisions
• Designs, manages, and delivers results of consumer research studies and custom-designed strategic and tactical studies
• Combines learning from quantitative and qualitative methodologies to provide actionable business recommendations

Effectively documents and translates research and analysis into actionable insights. -

Qualifications – Knowledge, Skills & Abilities (required or preferred):

Education:  Bachelors'’ degree preferred in business related or technical field such as Finance, Accounting, Marketing, or related field. Equivalent working experience will be considered.

Licenses / Certifications / Training:

Years of Related Experience: Must have minimum 1 year experience working in performance marketing position in business with fast paced and dynamic market environment.

Required Skills & Abilities:  Desired track record of being a part of a cross functional team from beginning to end of project, achieving challenging targets and standards. Must be consumer-driven, always looking to meet consumer demands, have exceptional problem-solving skills, be self-motivated and inspire the same in others, be proactive and thirsty for knowledge, have an ability to prioritize and meet deadlines even when working on multiple projects, be brave in going for informed experimentation, have a knack for delivering results, and display calmness and composure under stress and in uncertain situations.

Travel Requirements: 

Other Requirements:

Demonstrate ability to communicate in “snackable” ways; we don’t believe in “the person with the biggest deck wins”; we need to have statistically sound analytics but consolidate insights into actionable ways to drive better business performance.

Physical Requirements:                                                                   

Ability to communicate promptly and accurately via computer, telephone, or similar device with or without assistive technology

Ability to perform sedentary work

Now that we’ve popped the question, please say “I do”.

Full Time Opportunity – A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Team Member Discount After First Pay Period
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Sick Days & Holidays
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.  
 

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.  Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate