Customer Service Warehouse Admin

From Entry-Level to Executive, Find Your Next Career.

Location: Dix-Toledo, Brownstown, MI  
Schedule: Monday - Saturday, with shifts between 5:30 AM - 8:30 PM  
Pay Rate: $20/hour  
Duration: Short-term (3-5 months)  

Join us this holiday season as we support Home Depot’s delivery services! We’re looking for detail-oriented individuals who can bring top-notch customer service and organization to our team during the busy holiday months.

Job Description:
As an Office Administrator, you’ll play a crucial role in ensuring smooth communication between customers and our delivery drivers. Your day-to-day will include phone and computer-based customer interactions, data entry, and document management. You may also step into the warehouse to assist with inventory or item location as needed.

Job Responsibilities:

• In-Bound Receiving
  • Contact Will Call customers and notify product availability
  • NCR – Reschedule customer delivery
  • Organize all In-Bound paperwork
• Staging
  • Assemble route paperwork: BOLs and coversheets
  • Advise delivery teams of assigned routes
• Communicate with customers and clients when needed
  • Answer phones throughout the day
  • Check messages and return phone calls
  • Contact customers if driver reports delivery problem
  • Schedule returns
• Deliveries
  • Monitor delivery time frames
  • Reschedule any deliveries not completed, call all customers waiting to reschedule
  • Update/edit delivery systems applications as orders change
  • Complete open orders report
• Other duties as assigned

Job Requirements:

• Excellent interpersonal skills
• Strong written  and verbal communication skills
• Strong general computer skills including MS Office Suite; proficiency in word processing, spreadsheets, and internet communications required
• Ability to read and interpret documents
• Process a high school diploma or General Education Degree (GED)
• Must be able to pass a background screen and a drug screen
• Must have a valid driver’s license
• Must be at least 18 years or older

If you’re ready to be part of a hardworking team this holiday season, apply today!

Crown Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.