Terminal Manager

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you’re ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we’re Calumet Proud!

PURPOSE:

Full responsibility and oversight of a bulk liquid terminal operation in Burnham, IL. Position would be responsible for all aspects of the terminal including HSE performance, the P&L, budgeting, employee relations and customer responsibility. This position will manage a terminal team of roughly 25 employees. The position will also work closely with the commercial and finance groups in meeting the objectives of the terminal. This position also works closely with the corporate quality group to build and strengthen the sites applicable Quality Management systems while acting as the site Quality Representative

KEY OBJECTIVES AND RESPONSIBILITIES:

• Manage site Health, Safety, Environmental culture and outcomes
• Manage site safety and environmental programs
• Management of employees including hiring, discipline process, employee performance reviews
• Develop and measure Key Performance Indicators (KPI’s) on the efficiency and dependability of terminal operations
• Participation and assistance in negotiations with customers and service providers to meet the goals of the Terminal
• Growth and development of business internally and externally with the support of the commercial group
• Facilitation and development of customer relations and service using a quantitative, quality-based approach
• Overseeing of service, maintenance and capital assets
• Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations
• Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department
• Interprets and sets company policies on worker safety, safety regulations, company policies/procedures and work rules
• Sets direction to improve handling methods, equipment performance, and quality of product handling
• Maintain accountability for self and terminal staff.
• Responsible for setting the expectations for the terminal and directing the culture for all employees at the terminal.
• Manage direct reports including, operations management staff, customer service and maintenance and training.
• Provide safety and work direction for contractors and agency staff.
• Mentor team members to achieve larger roles in the organization.
• Other related duties as assigned.
• Owns site Quality Complaint Management System and ensures follow through and completion of complaints

REQUIRED EDUCATION/EXPERIENCES:

• 10+ years or more working in related field required.
• 5 - 10+ years of experience in the bulk liquid terminal industry or similar at a manufacturing facility

PREFERRED EDUCATION/EXPERIENCES:

• Prior experience in managing liquid tank farm operations.

COMPETENCIES:

• Ability to provide structure and planning to meet the terminal and regional goals
• Accurate record keeping and documentation management
• Critical & Economic Thinking skills
• Written & Verbal communication skills
• Ability to foster a team environment and work collaboratively with various stakeholder groups
• Strong project management skills.
• Proven track record of managing an hourly workforce in an industrial setting.
• Prior experience managing customer relationships as it relates to quantitative service management.
• Solid knowledge of PC systems and related applications.
• Good organizational skills and ability to multi-task and properly set priorities.
• Detailed and customer oriented.
• Able to take initiative and work with others in accomplishing defined goals in a fast-paced environment.
• Demonstrated leadership, analytical capability, strong communication skills (oral and written) and excellent organizational skills.
• Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran. All offers of employment are conditioned upon successfully passing a drug test.