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Account Coordinator - Small Group Benefits

Odessa, TX, USA ● Oklahoma City, OK, USA Req #3294
Monday, March 3, 2025

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

*Position is available in the Oklahoma City office or Odessa Texas office only.  
 
 
SUMMARY
 
Responsible for supporting producers and account managers in processing new business, renewing existing business, and day-to-day account services for clients. Serves as an advocate for clients and their employees through positive relationships with carriers and continuous education. 


ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Provides administrative support and customer service;

•    Creates census files for proposals and renewing business;

•    Processes individual and group applications;

•    Composes general correspondence with clients and carriers;

•    Interacts with clients to respond to inquiries concerning service accounts;

•    Maintains a professional relationship with clients and carrier representatives through exceptional customer service;

•    Coordinates appropriate resources to address the client’s management needs;

•    Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information on a timely basis);

•    Other duties as assigned.


QUALIFICATIONS
EDUCATION / EXPERIENCE

High School diploma or equivalent combination of education and experience

Two (2) or more years related work experience

Encouraged to complete Career Path requirements as communicated by supervisor including obtaining Group 1 licensing
 
 
SKILLS

Excellent verbal and written communication skills 

Customer service skills, including telephone and listening skills

Problem solving and time management skills

Critical thinking and good judgement to quickly determine and prioritize key issues

Ability to work within a team and to foster teamwork 

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite
 
 
 
#LI-DR1

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package.  We encourage you to explore what we have to offer. 

For immediate consideration for this position, please click on the “Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click 
here.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $23.00
  • Max Hiring Rate $26.00
Location on Google Maps
  • Odessa, TX, USA
  • Oklahoma City, OK, USA