Receptionist/Administrative Assistant

Alliant Insurance is hiring a Receptionist/Administrative Assistant at Senior Market Sales!

SMS is part of the Alliant family of companies. SMS is a full-service insurance marketing organization (IMO) dedicated to helping independent insurance agents leverage time, make more money, and put their business in a position of distinction. Founded in 1982, SMS has grown into one of the industry’s foremost IMOs with more than 320 employees and 65,000 independent agents under contract. With products and agents in all 50 states, SMS offers the industry’s most complete IMO experience. We support every facet of an agent’s business, from our comprehensive senior product portfolio to our technology, services, and marketing programs.

POSITION HIGHLIGHTS: Our Receptionist/Administrative Assistant will be responsible for providing a wide variety of support services and office functions including typing, data entry, copying, and answering phones. 

• Full-time, benefits-eligible
• Onsite at our office at 8420 W Dodge Rd., Omaha, NE 68114
• Hours: Monday - Thursday 7:30 AM - 4:30 PM; Friday 7:30 AM - 2:00 PM

RESPONSIBILITIES: 

• Administrative/Operations Support:  Assist with updating administrative and operational documents, such as updating Administration desk manuals as well as other records and special projects including PowerPoint presentations, managing annuity correspondence for Financial Planning New Business case management teams, grade “D” processes, cheat sheets, employee information audits; including titles, roles, extensions, fax, all areas of the phone, Contact Manager, business cards and email signatures. 
• Telephone and Customer Service Support:  Answer phones, screen and direct calls to the appropriate employees; Take and relay messages; Provide information to callers; Greet and assist visitors with badges, beverages, coats, etc.; and Maintain receptionist area of the office; Assist with covering rest and meal breaks for the receptionist/telephone operator and as a back-up to the front desk receptionist during absences and high volume periods; Manage and maintain conference rooms.
• Special Projects:  Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees; Assist with special projects/assignments, including weekly Team Leader meeting agenda and set up and others as requested by members of management. 

QUALIFICATIONS:

High School Diploma, or GED required

Minimum of one (1) to two (2) years experience in customer service and/or administrative support

PERKS AND BENEFITS:

·         Health Insurance*

·         Dental and vision insurance*

·         401(k) with company match*

·         Paid time off

·         Stable, friendly, and professional environment that does not micromanage your work but rather rewards innovation

*Available the first of the month following date of hire

Equal Opportunity Employer; SMS participates in the E-Verify system

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