Account Manager - Credit (2981)

*This is not a remote position. Candidates must reside in the greater Portland, Maine area

SUMMARY 
 

This role is the main point of contact for our Services Customers and includes responsibility for both the credit and collections functions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently deliver world-class service to our customers related to credit and accounts receivable management.
• Responsibility for management of the customer’s accounts receivable ledger.
• Gather and analyze business data from required sources to assess credit risk and set credit limits.
• Implement and maintain client credit policies and procedures.
• Conduct and document outbound communication to past-due buyers.
• Communicate credit decisions and collection strategies to clients.
• Develop client contacts and influence credit risk decisions and procedures.
• Create and present external periodic credit and collection reports.
• Manage credit insurance policies and other risk mitigation tools.
• Monitor client sales orders and approve qualifying orders on credit terms.
• Collaborate with Seafax’s Sales, Collections, and Credit Reporting teams to deliver comprehensive service to our clients.
• Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information).

• Other duties as assigned.

QUALIFICATIONS 

EDUCATION / EXPERIENCE

• Bachelor’s degree or an equivalent combination of education and experience
• Three (3) or more years of related experience

SKILLS 

• A sense of ownership in resolving issues through critical thinking.
• Excellent written and oral communication skills.
• Ability to prioritize and plan activities efficiently.
• Ability to adapt to a rapidly changing environment.
• Proficient with Microsoft Office.
• Proficient at working in cross-functional teams both internally and with our clients.
• Good leadership, problem-solving and time-management skills