Crayola Retail Cashier - Part Time

PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting environment via cleaning, open communication, and other duties as needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. 

• Support the Crayola brand’s educational mission to use the arts as a tool for intellectual and emotional development of children 

• Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region. 

• Maintain specific product area as determined by supervisory team. 

• Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America. 

• Understand ticket options for each attraction as advertised. 

• Manage the queue efficiently using provided training and resources. 

• Clean, organize, and maintain your workspace. 

• Restock retail displays as needed. 

• Assist in receipt of new products, pricing, and replenishment of items on sales floor 

• Oversee safety and cleanliness of locations assigned. 

• Follow all operational procedures as written in the SOP. 

• Utilize and maintain loss prevention procedures for both product and currency. 

• Maintain knowledge of current sales, promotions and discounts. 

• Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales. 

• Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures. 

• Explain and enforce ticket policies for Crayola Experience. 

• May provide support in other work areas as needed.  

• Knowledgeable on any specialty locations including the photo sales, carts, kiosks, and print on-demand center 

• Regular and consistent attendance. 

• Other duties as assigned.  

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: 

• Must be at least 16 years of age. 

• Outstanding guest service skills. 

• Previous retail experience preferred. 

• Previous cash handling experience preferred. 

• Basic knowledge of computers preferred. 

• Ability to communicate clearly and effectively with guests, both internal and external. 

• Basic math skills. 

• Understanding of USD currency. 

• Point of sale experience preferred. 

• Interpersonal skills – working alone and with a team.  

PHYSICAL JOB REQUIREMENTS: 

• Stand/walk – frequently  

• Sitting – occasionally  

• Kneel - occasionally  

• Bend – occasionally  

• Stoop/squat – frequently 

• Reach at or above shoulder level – occasionally  

• Reach at or below shoulder level – frequently  

• Handle large items such as boxes and packages – occasionally  

• Perform repetitive motion, including keyboarding – occasionally  

• Lift/Carry up to 10 lbs – occasionally  

• Lift up to 30lbs –occasionally  

• Lift up to 50 lbs – infrequently  

SCHEDULE: 

• Flexible, includes days, evenings, and weekends.  

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones.  Our one-of-a-kind job perks for all team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and discounted Metro Transit pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one’s care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®