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PURPOSE: To ensure guests, tenants, and team members at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention, and guest service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Patrol Mall of America common and restricted areas by foot or vehicle as assigned. Deter unwanted behavior by maintaining a highly visible patrol presence. Assist guests with questions including giving di ...Read more about Security Patrol Officer - Full TimeMore
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Internship will start March 2025. Traditional schedule will be Monday - Friday, 9:00am - 5:30pm with occasional weekends and evenings required PURPOSE: To assist the Retail Marketing + Attractions Marketing departments with marketing, fashion, events, interactive and advertising projects for Mall of America. ESSENTIAL DUTIES AND RESPONSBILITIES: Serve as liaison between all MOA tenants and internal marketing teams by maintaining an enthusiastic and professional approach. Assist with co ...Read more about Retail Marketing - InternMore
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Bloomington, MN, USA ● Req #961Saturday, February 1, 2025PURPOSE: To provide exceptional guest service to all guests at Crayola Experience and Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service consistent with Crayola and Mall of America missions and standards. Engage with guests by determining guest needs and offering assistance accordingly. Support the Crayola brand’s educational mission to use the ar ...Read more about Crayola Attractions Associate - Part TimeMore
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Bloomington, MN, USA ● Req #960Saturday, February 1, 2025PURPOSE: To ensure guests have a positive shopping and entertainment experience by acting as the mall's front-line guest service ambassador. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service Greet guests in a professional manner, providing requested information efficiently Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electronic carts Oversee mon ...Read more about Guest Services Representative - Part TimeMore
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Bloomington, MN, USA ● Req #959Saturday, February 1, 2025PURPOSE: To provide a safe and enjoyable experience for guest on the ropes course, zip line, and slides within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication to guests giving an explanation of how the flow of the attractions works, wait times, and rules. Enforce safety of all guests and team members at Dutchman's Deck including height and weight restrictions, physical condition, and shoes/clothing requirements. Properly harness and secure guests prior to them en ...Read more about Nickelodeon Universe Ropes Course Operator - Part TimeMore
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Schedule will be on overnights, 11:00pm - 7:30am. PURPOSE: To ensure safety and security of guests, team members, and tenants. Receive calls, respond, and handle requests for assistance from tenants, guests, and Mall staff. ESSENTIAL DUTIES AND RESPONSIBILITES: Promptly answer incoming radio and phone calls, prioritize requests for assistance, and dispatch appropriate personnel following established procedures. Ask questions to interpret, analyze, and anticipate the caller’s ...Read more about Security DispatcherMore
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PURPOSE: To support and regulate cash control for the operational areas of Nickelodeon Universe, Moose Mountain, Mall of America Retail stores, and Mall of America Guest Service desks. ESSENTIAL DUTIES AND RESPONSIBILITES: MIMO paperwork, reconciliations, bank deposits, vault balancing, coupon auditing, balancing credit cards, handling chargebacks, researching cash differences and cash run in both Theatre and NU Park Distribute/return gift cards, pass bags, movie ticket ...Read more about Cash Office/Ticket Control AssociateMore
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60 E Broadway, Bloomington, MN 55425, USA ● Req #941Friday, January 31, 2025PURPOSE: Maintain, service and repair all rides and attractions within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITES: Maintain and repair rides and attractions within Nickelodeon Universe. Complete ride opening inspections and repairs as assigned. Respond to trouble calls in a timely and professional manner. Complete work orders timely, professionally and with safe and quality workmanship. Ensure the overall safety of the immediate work area as well as surrounding areas. Prov ...Read more about Ride Maintenance - Maintenance Tech IMore
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Bloomington, MN, USA ● Req #955Thursday, January 30, 2025PURPOSE: This position is responsible for the cleanliness and efficient set-up and breakdown of event spaces for variety of meetings, banquets and small-scale events at Mall of America. Main duties include set-up, cleaning and maintaining banquet functions on a daily basis following the standards of service set by management. This position will also assist in the Waste + Recycling Center separating and transporting recyclable, waste, cardboard and maintaining cleanliness of MOA sublevel. ...Read more about Banquet/Event Set Ups + Waste & Recycling WorkerMore
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Bloomington, MN, USA ● Req #877Wednesday, January 29, 2025Start date will be in February. Typical schedule will be Monday-Friday in office, 9:00am - 5:30pm but must have a flexible schedule for nights, weekends and holidays. PURPOSE: Mall of America, the largest shopping and entertainment complex in the United States, is seeking a highly motivated and enthusiastic Corporate Social Responsibility + Experiential Events Intern to join our team. The ideal candidate will have a passion for event planning, philanthropic impact and a strong desire to lea ...Read more about Corporate Social Responsibility & Experiential Events InternMore
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60 E Broadway, Bloomington, MN 55425, USA ● Req #951Tuesday, January 28, 2025PURPOSE This position oversees the ideation, conceptualization, and production of bold and innovative experiences that drive guest engagement and revenue across Mall of America. This role serves as the gatekeeper for MOA storylines across various projects and departments, creating unique experiences that position Mall of America as a premier retail and entertainment destination. The Senior Director will deliver value to tenants and marketing partners through creative activations, drive increased ...Read more about Senior Director of Marketing & Experiential StrategyMore
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PURPOSE: Perform preventative maintenance, and service on HVAC mechanical and related equipment. To perform testing, maintenance and repairs to MOA building systems and life safety equipment. ESSENTIAL DUTIES AND RESPONSIBILITES: Perform preventative maintenance and repairs on all MOA and Park HVAC equipment. Perform testing, repairs and calibrations on all MOA Building Systems equipment. Utilize Andover Building Management (BMS) to monitor and adjust temperature set points to maintain ...Read more about HVAC TechMore
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60 E Broadway, Bloomington, MN 55425, USA ● Req #952Tuesday, January 28, 2025PURPOSE: Maintain Life Safety System operation, testing, troubleshooting, documentation, and administration and assist with Building Management System. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for Life Safety System operation, testing, troubleshooting, along with documentation, and administration. Assist with Building Management System (BMS) operating system. Analyze systems and troubleshoot issues, make recommendations and resolve issues. Support HVAC equipment maintenance as nee ...Read more about Life Safety Systems TechMore
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Bloomington, MN, USA ● Req #935Monday, January 20, 2025PURPOSE: To provide exceptional guest service to all guests at Mall of America and to assist guests in purchasing merchandise and tickets for Nickelodeon Universe®. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide exceptional guest service by greeting and conversing with guests and determining their needs. Assist guests with product questions and general questions about MOA and the local region. Recommend, select and assist in locating merchandise based on guests’ needs. ...Read more about Nickelodeon Universe Retail Cashier - Part TimeMore
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Bloomington, MN, USA ● Req #934Saturday, January 18, 2025PURPOSE: This position is responsible for providing exceptional guest service and quality food products to guests at Nickelodeon Universe®. ESSENTIAL DUTIES AND RESPONSIBILITES: Provide exceptional guest service by greeting and conversing with guests and determining their needs. Ensure safe handling of food and beverage products, in compliance with Minnesota Food Code. Maintain safety and cleanliness of the work area in compliance with the Minnesota Food Code and Mall ...Read more about Nickelodeon Universe Foods Cashier - Part TimeMore
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Bloomington, MN, USA ● Req #933Saturday, January 18, 2025PURPOSE: To provide the best possible service to guests while safely operating mechanical and non-mechanical rides and attractions. Embody and support our company mission, vision, and values. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provide exceptional guest service by greeting and conversing with guests and determining their needs. Operate mechanical and non-mechanical rides and attractions following MOA procedure as trained. Able to communicate with guest efficiently, som ...Read more about Nickelodeon Universe Ride Operator - Part TimeMore
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60 E Broadway, Bloomington, MN 55425, USA ● Req #921Friday, January 3, 2025PURPOSE: This position is responsible for providing exceptional guest service and quality coffee and food products to guests at Coaster Café and auxiliary food and beverage locations inside of Nickelodeon Universe. ESSENTIAL DUTIES: Provide quality, accuracy and consistency when making drinks in Coaster Cafe. Provide outstanding guest service by greeting guests courteously, serving their needs, and giving polite parting remarks. Answer general guest questions or direct guests to resources for ...Read more about Nickelodeon Universe Foods Cashier + BaristaMore
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Traditional schedule will be 40hrs a week, Monday - Friday, 9:00am - 5:30pm but must be flexible to work weekends and evenings. Tentative start date for this internship is January 2025. PURPOSE: This internship will assist and support the partnership sales team, consisting of Group Sales, Tourism and Corporate Sponsorship teams. Partnership Sales Intern will assist in executing agreements, internal group sales functions, client communication and assist in special projects that help generate ...Read more about Tourism + Sales InternMore