Tourism + Sales Intern

Traditional schedule will be 40hrs a week, Monday - Friday, 9:00am - 5:30pm but must be flexible to work weekends and evenings.

Tentative start date for this internship is January 2025.

PURPOSE:

This internship will assist and support the partnership sales team, consisting of Group Sales, Tourism and Corporate Sponsorship teams. Partnership Sales Intern will assist in executing agreements, internal group sales functions, client communication and assist in special projects that help generate revenue and grow partnerships. Assist in and manage tasks to grow skill set in time management, prioritization, internal + external communication and collaboration.

DUTIES AND RESPONSIBILITIES:

• Assist sales representatives in all areas of group sales and tourism, including answering incoming calls, working with clients, the development of sales collateral, direct mail campaigns, etc.
• Assist with questions and bookings for Nickelodeon Universe, Moose Mountain Adventure Golf, Adventure Bay and Crayola birthday parties.
• Responsible for planning, organizing, and executing group sales internal events. Assist with larger events as needed.
• Enter and generate new leads & client information for team CRM (client relationship management) database.
• Attend internal meetings to ensure communication of event details to other departments.
• May attend local trade shows and/or Familiarization tours promoting Mall of America
• Assist with creating the MOA coupon book.
• Create VIP Shopping package vouchers for groups and events.
• Manage fulfillment for tour group visits.
• Manage EMT (Explore Minnesota Tourism) brochure program.
• Manage fulfillment of third-party resale ticket orders.
• Assist in creation of recap decks for partner events and activations.
• Assist with management of digital advertisement schedules and capturing proof of performance.
• Other special projects as assigned.

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

• Recent graduate or currently pursuing degree in Marketing, Advertising, Hospitality, Event Management. 

• Excellent communication skills
• Strong organization skills
• Proficient in computer skills including Microsoft Office and Excel
• Assertive with a “can do” attitude and able to work independently as well as be a team player.
• Excellent verbal and written communication skills. 
• Flexibility to work varied schedules including weekends, evenings and holidays

PHYSICAL JOB REQUIREMENTS:

• Sitting – Occasionally 
• Walking – Frequently
• Standing + moving - Frequently
• Perform repetitive motion using keyboard/phone - Frequently
• Reach at or below shoulder level - Frequently
• Stoop and squat - Occasionally
• Lifting/carry up to 20 pounds – Occasionally
• Kneel and bend - Occasionally
• Reach at or above shoulder level – Occasionally