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Operations Manager

Tri-Phase Automation, 1251 E. Wisconsin Ave, Pewaukee, Wisconsin, United States of America Req #937
October 15, 2024

Summary

This role is responsible for planning, directing, and coordinating the operations of Tri-Phase Automation.  These operations include quoting customers, entering and acknowledging customer orders, shipping and receiving, warehouse, and production. 

Duties and Responsibilities:

  • Direct and coordinate activities of departments tasked with quoting customers, entering orders, shipping and receiving of products, warehouse organization, and production of value-added assemblies.
  • Interface with Procurement Leader to maintain timely delivery of products to customers and production.
  • Work with production manager to ensure allocation of resources and communication to customers of delivery schedule.
  • Manage operations staff hiring, training, and reviews.
  • Ensure the company’s standard operating procedures are followed and work to improve current processes.
  • Utilize company ERP and reporting systems to manage day-to-day activity and performance to key company metrics.
  • Interface with customers, salespeople, engineers, and others as needed.
  • Handle customer concerns and involve necessary internal parties to address issues.
  • Encourage and build trust, respect, and cooperation among team members.

Qualifications

  • 3-5 years similar experience.
  • Solid computer skills including Microsoft Office products.
  • Strong organizational, communication, and listening skills.
  • Ability to problem solve and show critical thinking.

Other details

  • Pay Type Salary
Location on Google Maps
  • Tri-Phase Automation, 1251 E. Wisconsin Ave, Pewaukee, Wisconsin, United States of America