Business Intelligence Analyst

Simon & Schuster, LLC is seeking a Business Intelligence Analyst to join the Pimsleur Language Learning team and support the growth of our language learning subscription business. This role is essential in providing data-driven insights that inform marketing strategies and overall business performance. The Business Intelligence Analyst will analyze data across web and in-app platforms, create reports and dashboards, and support decision-making at all levels of the organization. Strong analytical and communication skills are critical, as this role will translate complex data into actionable insights for stakeholders.

Key Responsibilities

• Analyze data from both web and in-app sources to evaluate business performance and provide actionable recommendations.
• Build, automate, and maintain reports and dashboards to make data accessible and meaningful for non-technical stakeholders.
• Collaborate with cross-functional teams to support marketing and business strategies across web and in-app platforms.
• Provide insights into customer behaviors to enhance acquisition, retention, and engagement strategies.
• Support testing initiatives by analyzing data and offering recommendations to optimize performance.
• Work with technical teams to ensure data accuracy, streamline reporting workflows, and maintain data integrity.
• Maintain documentation of reporting systems and ensure clarity for users.
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Qualifications

• Bachelor’s degree in Marketing, Data Science, Business Analytics, Marketing or a related field.
• 3+ years of experience in a business intelligence, data analysis, or marketing analytics role, with proven experience in in-app analytics and web analytics.
• Proficiency in Google Analytics 4 is required, along with familiarity with data visualization tools (e.g., Tableau, Looker).
• Strong understanding of key performance indicators across web and mobile platforms.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Strong communication skills to effectively present findings to diverse audiences.

Please note that this role can be based out of either our New York City or Concord, MA office.