Airline General Manager SC

General Manager

GAT Airline Ground Support, a fast-growing airline service company, seeks an experienced General Manager. If you are looking for an opportunity to join a growing, fast-paced, reputable airline service company, look

no further. You will have the opportunity to help expand GAT's business portfolio through effective leadership that results in excellent, quality service to our customers. The ideal candidate possesses the skills necessary

to take advantage of growth opportunities. Successful General Managers earn rewards for their achievements.

 

Compensation:

Annual compensation Depends on Experience, with Potential Production Bonuses

 

Benefits:

Flight Privileges, Major Medical, 401k plan, Dental, Vision, Paid Vacation, Paid Holidays, and Advancement Opportunities

 

Job Summary:

General Manager positions are responsible for maintaining financial budgetary goals, safety policies, procedures, and working conditions that affect the employee on the job. In addition to being responsible for the

immediate work environment, he/she will develop their direct reports. Must effectively communicate all safety policies and procedures, GAT's core values, and GAT's Mission to all levels of the organization. Direct and

coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and

departure goals overseeing a 24-hour operation. A professional and positive image must be consistently displayed by the employee. Must possess a sense of urgency and a passion for improving the delivery of services

with a commitment to continuous improvement. Must have excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational 

performance.

 

Job Duties:

● General Managers must be able to conduct monthly safety meetings for all employees (without exception).

● Responsible for managing all operation activities and multiple carrier contracts

● Must be able to conduct flight audits, station audits, and "at risk" behavior audits.

● Participate in monthly company safety conference calls.

● Able to communicate and instill safety awareness in all employees, including new hires. Work in conjunction with Customers to determine manpower requirements for group movements, peak travel holidays, out-of-

Scope, and flight schedule changes.

● Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise the best possible effort to follow any instructions provided by Customer or their designee regarding standards,

procedures, and practices.

● Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor, and EEOC.

● Investigate, report, and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.

● Oversee any disciplinary action resulting or potentially leading to termination to ensure proper documentation and consistent application of policies.

● Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards.

● Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.

● Monitor the impact of operational irregularities on such costs and ensure that out-of-scope is documented and approved accordingly.

● Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, and participate in employee shift briefings and customer shift briefings or team meetings as

required.

● Observe and ensure full compliance of uniform and appearance guidelines and inspect the facility daily including supply rooms, storage rooms, storage, break rooms, and office areas.

● Review all daily, weekly, and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary

report, pay change notices, employee evaluations, work orders, or any other local reporting medium.

● Investigate all service failures including chargeable delays, and baggage/cargo/mail mishandling.

● Administer station operational plans such as deicing, FOD, safety, winter operation, and baggage plans.

● Complete personnel evaluations on supervisors, administrative assistants, and GSE mechanics. Liaise with all customer service, airport, USPS, and our customers.

● Respond to and/or investigate concerns reported by customer's supervisory personnel.

● Perform routine visits to the various authorities to discuss issues and concerns. Attend all local airport tenant, security, and safety meetings.

● Other duties as assigned Qualifications:

● Bachelor's degree or appropriate combination of education and experience

● 5+ years of Airline industry

● 5+ years of Experience managing and leading people with financial responsibility

● Executive presence and understanding of a large corporate environment

● Large-scale project management experience

● Experience managing multi-customer market

● Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high-quality standards

● Ability to establish and maintain positive, professional, internal, and external work relationships with all stakeholders

● Strong analytical skills

● Must be a self-directed, highly motivated, and proactive leader

● Strong communication skills; written and verbal

● Willing to rotate own schedule to be visible to all clients, and team members as needed

 

Company Description:

GAT offers a broad portfolio of services at locations throughout the United States. Our mission is to provide high-quality, regulatory-compliant services to our aviation customers that maximize value and execution while

ensuring a safe and productive environment for employees and our customers. This mission is only delivered through the commitment of our employees and industry-leading programs to include “pay for production”.

GAT has developed a reputation in the industry for providing the highest quality service to their customers. This begins with a culture of safety as a condition of employment meaning that safety will remain at the

forefront of all services we perform. This number one value enables each and every employee to be actively involved in safety processes. GAT also maintains a dedicated training and compliance department to ensure

full compliance with its customer's policies and procedures as well as any participating governmental agencies.