Sales Operations and Incentive Compensation Manager

OnTrac is hiring a Sales Operations and Incentive Compensation Manager.   

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! 

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. 

Salary: $119,000 - $133,000.00 per year + bonus.

Employment Logistics: 

We are seeking a Sales Operations & Incentive Compensation Manager who will be responsible for managing and administering the sales compensation plans and processes. This role will report to our Director of Sales Operations and plays a critical role in driving operational excellence and aligning sales activities with business goals. This role is responsible for managing and executing the monthly sales incentive compensation process while ensuring accurate alignment of customer accounts and sales representatives within Salesforce. The ideal candidate combines strong analytical skills with expertise in Salesforce and a deep understanding of sales operations processes. A successful candidate is someone who is familiar with best-in-class sales processes, is highly analytical, and confident working within Salesforce or other CRM tools.

Unpacking the Benefits: 

• Competitive individual and group benefits 
• Medical, Dental, and Vision insurance 
• Paid Time Off including Holiday pay 
• 401(k) with company match 
• Safe and clean work environment 

The Must-Haves:

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 5+ years of experience in sales operations, compensation, or a related analytical role.
• Proficiency with Salesforce CRM and related reporting tools. Salesforce Administrator certification is a plus.
• Strong analytical and problem-solving skills with advanced proficiency in Excel (e.g., pivot tables, v-lookups) and experience with data visualization tools.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities effectively.
• Strong communication skills with the ability to work cross-functionally across sales, finance, and operations teams.
• Experience working in the Transportation & Logistics industry is a plus

Your Mission in Motion:

1. Incentive Compensation Management:

• Calculate and process monthly sales incentive compensation payouts with accuracy and timeliness.
• Develop, maintain, and improve compensation models and reports in collaboration with the HR, finance and sales leadership teams.
• Act as the primary point of contact for inquiries and resolutions regarding compensation plans.

2. Salesforce Administration & Optimization:

• Ensure accurate assignment of customer accounts to sales representatives and account managers in Salesforce.
• Monitor and maintain Salesforce data integrity, including account hierarchies, lead routing, and sales team alignment.
• Collaborate with the sales operations and IT teams to implement enhancements to Salesforce that improve usability and reporting capabilities.

3. Sales Operations & Territory Management Support:

• Analyze market data, customer demographics, and sales performance to design and optimize sales territories.
• Continuously review and adjust territory boundaries in response to market dynamics, sales trends, and growth opportunities.
• Ensure an equitable distribution of sales potential to maximize team productivity and market coverage.
• Partner with sales leaders to provide insights into compensation performance and alignment with business objectives.
• Support onboarding and training efforts to ensure sales representatives understand compensation plans and Salesforce processes.
• Analyze sales data to identify trends, gaps, and opportunities for improvement in pipeline and revenue generation.

4. Process Improvement & Reporting:

• Identify and implement best practices to streamline incentive calculation processes and Salesforce account management workflows.
• Generate and distribute reports on sales compensation, account alignment, and sales performance metrics.
• Provide recommendations to senior leadership to improve sales operations and compensation effectiveness.

Paving your way to your success: 

• Experience with managing and administering the sales compensation plans and processes.
• Familiar with best-in-class sales processes, is highly analytical, and confident working within Salesforce or other CRM tools. 

Ontrac is proud to be an Equal Opportunity Employer 

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. 

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.