Representative, Sales

94600B - Representative, Sales

SUMMARY: BakeMark USA is the leading national bakery ingredients and product distributor in the nation. Our Sales Representatives are the backbone of the company’s growth in our core retail market channels. As such, it is the responsibility of the Sales Representative to grow sales of the company products and services utilizing the approach, strategies and tactics prescribed by the company. The employee will be a sustaining resource to the customers' business by effective communication of Bakemark USA’s total product and service offerings. The employee is responsible for the customers’ everyday supply needs and resolving customer supply emergencies, maintaining current collections, sales planning, budgeting, and for ensuring customer satisfaction in all areas of the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the sales growth in the territory and achieving established budgets. Responsible for the sales execution of the company initiatives to promote BakeMark USA’s strategy of achieving the and maintaining the dominant market share position in the baking industry by taking steps necessary to identify and obtain orders for 100% of the supply needs of these customers.
• Develops budgets consistent with company expectations and territory potential. Analyzes performance in relationship to budget and develops sales plans necessary to meet desired results.
• Responsible for establishing a target account list. Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. This list is to be well rounded to include but not limited to: restaurants, hotels, deli/cafes, bagel shops, schools, military bases, hospitals, prisons, specialty shops, bakeries, donut shops, ice cream manufacturers, etc., and any other group that needs supplies that are provided by Bakemark USA. Prepares territory analysis, pre-call planning, and on-time sales calls with the customer. Submits regular progress reports to sales management on status of target accounts, including estimated sales in dollars and units. Submits other reports as required.
• Travels throughout assigned territory to call on regular and prospective customers to solicit orders and to generate interest on behalf of Bakemark USA. The territory is to be assigned and subject to change at management discretion.
• Displays and demonstrates product, using samples and product catalog. Emphasizes saleable features of products and services utilizing a consultative selling approach.
• Participates in product cuttings with customers to determine applicability of Bakemark’s products by tasting, smelling, and handling the product during the cutting. Presents company specials, promotions, and incentives to customers as directed by sales management.
• Maintains and quotes prices to customers. Maintains a pricing and margin structure as assigned by the company.
• Maintains records of customer orders, current sales projects, and customer buying trends. Where allowed, prepares inventory of customer’s stock and compares to historic buying patterns to BUSA Sales Representative 6 28 12.doc Page 2 of 4 insure that customer order is sufficient to avoid customer from running out of inventory and requiring an emergency delivery.
• Prepares and transmits orders via prescribed methodology in compliance with designated order cut-off times. Notifies customer of anticipated delivery date of ordered product, based on knowledge of company's delivery schedules. Makes supplemental deliveries to customers, as needed.
• Facilitates collection of customer payments with full accountability for accounts receivable activity with each account. Communicates and enforces company credit policy. 
• Analyzes customer and territory sales results. Develops actions to grow existing and or new business.
• Notifies branch management of all competitive market information related the bakery ingredients industry. Communicates to branch and corporate management as instructed via telephone, in person, and email.
• Attends product and sales training as directed.
• Perpetuates the growth of the Bakemark brand to support company strategy.
•  Follows up on ALL customer requests and questions to ensure appropriate response is made and customer is satisfied. Treats all customers (both internal and external) with respect, courtesy, and kindness.
• Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. 
• Exemplify the CSM core values of Partnership, Performance and Passion in all aspects of assigned duties.
• Other duties as assigned to reach company goals.