Solutions Engineer (St Louis)

The Solutions Engineer/ Sales Engineer is a technical leader who provides daily guidance and directly supports a quota bearing sales team via a variety of sales engineering related deliverables.  This position will support the Enterprise market vertical within St Louis and the surrounding area.  The Solutions Engineer is based out of the UPN St Louis office. 

RESPONSIBILITIES

• Interact daily with customers and attend on-site customer meetings to be the technical resource to help qualify customer requirements and ensure UPN’s capabilities are accurately described.
• Provide sales support and present UPN product/solutions at customer meetings and vendor events.
• Create/design customized solutions for customers and UPN Sales Teams which consist of logical drawings, fiber route maps, statements of work, and other items as needed for face-to-face customer sales presentations.
• Partner with local Sales Leadership to drive revenue and market expansion.
• Review RFPs to identify key technical design requirements and provide technical guidance on UPN’s ability to accommodate customer requests and deliver a compliant solution.
• Be the expert on all things UPN and provide regular ongoing technology/product/process training to new and existing UPN sales team members.
• Evaluate and qualify inside/outside plant and electronics economics of each opportunity.
• Perform duties in a partnership with Network engineering and Operations teams to guarantee successful deployments.
• Oversee the estimating steps within UPN’s CRM to ensure timely and accurate results.
• Regularly lead scheduled technology discussion conference calls.
• Other duties may be assigned.

REQUIREMENTS 

Education

• Bachelor’s Degree in technology related field preferred. 

Experience

• Prior experience as a Pre Sales/Solutions Engineer in Telecommunications or Network Focused Information Services (XaaS, IoT, etc.) preferred. 

Skills/Abilities

• Understanding of Fiber Optic Network Design principles and implementation.
• Understanding of Metro Ethernet and design concepts.
• Understanding of the Internet and how service is delivered to an Enterprise network.
• Understanding of the Critical Infrastructure and supporting Application Environment within an Enterprise Production Network.
• Understanding of both Private and Public Cloud Infrastructure Concepts.
• Understanding of the OSI model.
• Understanding of DWDM, MPLS, WAVE, EPL, IP, BGP, and Voice.
• Conceptual Understanding of SD-WAN, Network Security, and DDoS.
• Possess well developed organizational, project management, and multi-tasking skills.
• Be able to operate in a high paced and evolving environment.
• Understanding of how to effectively communicate technical solutions (written & verbal).
• Understanding of how to be a dynamic public speaker.
• Ability to develop and maintain both internal and external relationships.
• Attention to detail is a must.

Physical Requirements

The Solutions Engineer will have to spend long hours sitting, using office equipment and computers which can cause muscle strain. The Solutions Engineer may also have to do some light lifting of supplies and materials from time to time.