SafePoint Implementation Specialist

Job Overview: This position is responsible for developing Loomis’ SafePoint product and solution configuration, managing the onboarding and implementation processes for specified clients’ implementations, and reporting to the implementation specialist manager.

Accountabilities:

• Accountable for the end-to-end implementation, scheduling of resources, communicating with stakeholders, maintaining the implementation process, and ensuring timely and professional installation, implementation, and training of the SafePoint Solution.
• Engage with company and clients positively, professionally, and proactively.
• Study and understand the product offering and all aspects of the solution’s implementation project plan, and become a Subject Matter Expert on SafePoint and all of its applications and permutations.
• Utilize all existing resources and seek out additional avenues to improve your abilities and value to the company and its clients, working on personal development according to the guidelines and expectations set in your employee development plan.
• Actively ensure that you are meeting managers' and clients' expectations, driving for continuous improvement, process efficiency, and customer (internal and external) satisfaction.
• Utilize sound Project Management skills and capabilities to implement a comprehensive and problem-free solution.
• Utilize critical communication skills and influence management techniques to motivate co-workers, clients, and end-user customers to successfully complete the projects under your control.
• Collaborate with Sales, Finance, and Operations to ensure that SafePoint Solutions is effectively and profitably sold, implemented, and utilized throughout the product's life.
• Continually evaluate the implementation process, looking for better, faster, and more profitable ways to sell, install, and operate the product.
• Establish and maintain exceptional client relationships at the peer level and explore additional ways that Loomis can provide value.
• Actively develop and improve client relationship management and engagement skills.
• Special Projects as assigned by the Product Management team.
• Other duties as assigned.

Primary Requirements:

• A bachelor’s degree or technical institute degree/certificate in business, computer science, IS, or other related fields is preferred.
• Equivalent work experience in lieu of degree.
• A minimum of 5 years of operational process improvement experience is required.
• Proven Project management and Quality systems implementation experience is required.
• Must have excellent communication skills.
• The ability to travel up to 25% is required.
• The ability to influence management is required.

Benefits:

Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:

• Vacation and Sick Time (PTO), as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development