Risk Specialist

Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies, and more.

The Company provides essential transportation services, including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement. For more information, visit hallcon.com.

Job Description

The Risk Specialist will provide support to the Risk Management department. This role is responsible for processing/triaging incoming insurance casualty claims, communicating with external claims administrators, and assisting with risk system administration.

Key Duties and Responsibilities

• Process automobile and work injury claims.
• Deliver client-specific accident reports.
• Communicate and report losses to the third-party administrator.
• Work with operations managers and supervisors to secure appropriate claim documentation.
• Follow up on vehicle locations and assist in moving vehicles.
• Gather documentation for litigation discovery requests for review.
• Interact with Claim Examiners on claims involving lost time.
• Review accident reports and document dash-cam video information in the claims files.
• Assist with maintaining risk system administration.
• Generate weekly risk and compliance reports.
• Other job duties as assigned.

Qualifications Requirements

To perform this position successfully, an individual must be able to meet essential duties and responsibilities to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of computer applications, spreadsheets, and word processing
• Working knowledge of claims process

Education and Experience

One year of office experience and an understanding of claims principles. High School Diploma required; or, equivalent combination of education and experience. 

Language Skills 

Ability to read, analyze, and interpret general business documents, policy and procedure manuals, legal documents, and government regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and other employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages and to draw and interpret bar graphs.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions and apply them to the situation.

Personal Attributes

• Excellent customer service skills
• Excellent organizational skills
• Excellent analytical skills
• Excellent interpersonal skills, demonstrating poise, tact, and diplomacy
• Strong attention to detail

Ability to Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Environment 

Hallcon is a 24 hour, 7 days a week operation and is a casual work environment. The position typically entails a 40-hour workweek, Monday through Friday.

This position description is meant to describe the typical kinds of duties or difficulty level that may be required of positions with this title. The use of a particular expression shall not limit or exclude other duties or difficulty levels not mentioned. This position description is not meant to limit or modify Hallcon’s right to assign, direct or control the work assigned to this position. All duties are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract.