Outside Sales Representative

PURPOSE:

This role will cover multiple Food accounts across Kansas, Missouri, Nebraska, and Iowa. The position is designed to further develop Food Group accounts, focusing on customer knowledge and service. We have separated Industrial and Food market accounts to specialize in each area. This Food Group Sales position will report directly to David Johns, Food Group Sales Manager for Fluid Flow Products, Inc. (FFP). Our products include mechanical process equipment, valves, and automation, mainly for further processing (value-added) plants. We offer Hygienic and specialty pumps, process heating equipment, vacuum, compressed air, and filtration systems. Additionally, we promote solutions from our North American Flow Control Group sister companies, such as service, repair, predictive maintenance, and robotics. We prefer candidates with Food industry experience, though we will also consider those with Industrial market experience.

PRINCIPAL DUTIES (but are not limited to the following):

• Familiarize with the design and application of all contractual and accessory lines supported by FFP.
• Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
• Make direct calls in the market area to promote the full product line, aftermarket, and service sales. Grow the business to the point of needing additional support and service staff.
• Solicit assigned customers’ inquiries and orders, handling negotiations, adjustments, and complaints. Assistance from applications engineering, technical inside sales, and customer service is available.
• Set up and perform equipment surveys and plant/process audits as needed to provide customer value and define growth opportunities.
• Assist in resolving customer-initiated technical issues.
• Continue professional education through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
• Keep the CRM opportunities database (Salesforce) current, using it as a tool for direction and communication within the organization.
• Review assigned sales territory/accounts and organize coverage to maximize face-to-face selling time and profit, minimizing wasted effort.
• Recommend product lines by identifying new product opportunities, surveying consumer needs, and trends.

The Immediate Priority:

• Work with the Sales Manager to identify and assume the primary role in significant new plant and process line projects with customers, particularly in Poultry Processing. The role will involve consulting with both inside and outside sales, as well as customer service staff for long-term accounts.

Short-Term Actions:

• Provide seamless coverage (personal, phone, email) with customers.
• Seize and close opportunities that arise from current and past sales efforts.

Skills/Qualifications:

• Meeting Sales Goals
• Motivation for Sales
• Territory Management
• Presentation Skills
• Performance Management
• Building Relationships
• Emphasizing Excellence
• Entrepreneurialism
• Negotiation
• Results-Driven
• Sales Planning
• Time Management
• Technically Astute
• Managing Profitability