Accounts Receivable Associate

Summary:

The Accounts Receivable Associate is a member of the Accounts Receivable Team handling the day-to-day Accounts Receivable duties. This includes working effectively with other departments and sister companies, as well as dealing with a variety of people outside of Instrumart (customers, banks, etc.).

Job Duties:

• Bills customers for all orders shipped daily
• Issues credit memos or refunds as needed
• Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
• Makes sure tax procedures are followed
• Works on daily customer deposits/payments and associated duties
• Reviews orders for potential fraud using a variety of tools
• Verifies that credit card orders are processed correctly
• Maintains NetSuite customer database to ensure that information is current and accurate 
• Assists the Credit Manager in making collection calls on past-due accounts
• Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, Ariba, Coupa, and CyberSource
• Monitors shared emails to ensure all work is done accurately and in a timely manner
• Cross-trained to provide back-up support to our accounts payable team

Required Skills:

• Technical aptitude. You’re tech-savvy and can quickly figure out new systems
• Excellent attention to detail and a capacity to work in a fast-paced environment
• Strong written and verbal communication skills. You will be communicating with all of our internal departments on a daily basis, as well as our external customers, both over the phone and via email
• A customer service mindset. You pride yourself on being helpful and enthusiastic about making a difference to our customers
• A 2-year Accounting degree or comparable work experience

Preferred Skills:

• Experience working with NetSuite (or similar business management software/ERP), Dun & Bradstreet, WAWF, and/or experience with military contracts are all a plus
• Be flexible, trusting, and willing to share a workload with their fellow team members
• Be a motivated self-starter
• Be personable and have a team-player attitude
• Maintain a positive attitude and tone even when dealing with stressors
• Be excited about growth opportunities within the department contributing to the greater good of the company through shared services with the Parent company.

Location:

This position is located in South Burlington, Vermont, with the option to work from home 40% of the time following the completion of training