Inside Sales Representative

Description:

• Collaborate with customers and the outside sales team to develop solutions, utilizing Salesforce.com to manage customer requests effectively and creatively.
• Prepare and deliver accurate, timely quotes to support the sales team and customers, while also assisting with quote revisions, order processing, training, and vendor coordination.
• Gain expertise in our advanced software and hardware offerings, essential for our industrial and manufacturing clients.
• Respond promptly to customer inquiries, become proficient in our quoting process and excelling in vendor quotes, order management, and solutions delivery.
• Thrive in a collaborative team environment, where working together is key to overcoming challenges and providing exceptional solutions for our customers.

Competencies: Skills, Knowledge, and Experiences

• A minimum of 3 years of office work experience working as part of operations or inside sides environment is required.
• Computer Skills: MS Office 365, MS Teams, Saleforce.com
• Keys to Success: Positive Attitude, Good Work Ethic, Pitching In to do what is needed to delight our customers, Be a Good listener and have a sense of urgency to satisfy our customers
• Enjoy working with people and providing solutions to customer problems.
• Interest in learning about the partner/reseller business model for high tech industrial computing and software.

Career Development

• Provide mentoring and coaching to new hires to help them grow
• Develop competencies and skills to maximize impact and personal capabilities (use and leverage the FCG online University)
• As knowledge evolves, additional opportunities for varied responsibilities and projects will be available withing our sales and operations organizations.